Senior IT Procurement and Sourcing Manager

Company Description

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

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Job Description

We are seeking a Senior IT Sourcing Specialist with a proven track record in negotiating enterprise agreements, P2P process reengineering and system implementation experience, and outstanding influencing skills. The successful candidate will play a pivotal role in managing our procurement processes, driving cost savings, optimizing vendor relationships, and ensuring the efficiency and effectiveness of our sourcing activities related to IT and other spend categories like marketing, travel, HR etc . 

This role is hybrid, the person must come to the office regularly.

Responsibilities: 

• Strategic Sourcing: Lead the strategic sourcing process for IT-related products and services, including hardware, software, and cloud solutions. Influence technology selection through stakeholder partnerships, market intelligence, benchmarks, supplier road-mapping, contract terms and company’s long-term strategy.
• Vendor Management: Develop and maintain strong relationships with key vendors, negotiating favorable terms and conditions to optimize value and minimize risk. 
• Contract Negotiation: Drive the negotiation of enterprise agreements, service level agreements (SLAs), and contracts with enterprise vendors, ensuring alignment with organizational objectives and legal requirements. 
• Cost Optimization: Identify opportunities for cost savings and cost avoidance through effective negotiation strategies, volume consolidation, and vendor performance management. 
• Stakeholder Engagement: Collaborate closely with internal stakeholders, including IT leadership, legal, finance, and business units, to understand their requirements and align sourcing activities with business objectives. 
• Market Research: Stay abreast of industry trends, emerging technologies, and market developments to inform sourcing strategies and identify new opportunities for innovation and efficiency. 
• Process and Procurement Tool Improvement: Continuously identify opportunities for process efficiencies. Evaluate and enhance sourcing processes, tools, and methodologies to drive effectiveness, and scalability. Maintain and enhance procurement related tools like Coupa, Source to Pay and spend analytics.  
• Leadership and Mentoring: Provide guidance and mentorship to junior sourcing team members, fostering their professional development and contributing to the overall success of the team. 

Qualifications

• Bachelor's degree in Business Administration, Supply Chain Management, IT Management, or related field. Master's degree preferred. 
• Minimum of 10 years of experience in IT sourcing, procurement, or vendor management, with a focus on enterprise-level negotiations.  Must be able to lead large negotiations with enterprise vendors  
• Experience negotiating Enterprise Agreements with at least two of the following vendors is required: AWS, Microsoft, Oracle, SAP, Workday and Cisco. 
• Proven track record of successful contract negotiation, vendor management, and cost optimization in a complex, multi-vendor IT environment. 
• Experience in developing procurement best practices and implementing procure-to-pay (P2P) systems such as Coupa, Ariba, or other similar platforms. 
• Exceptional influencing and stakeholder management skills, with the ability to build consensus and drive alignment across diverse teams and stakeholders. 
• Working knowledge of drafting, redlining and negotiating key legal and commercial terms in master agreements. 
• Deep understanding of IT market dynamics, vendor landscape, and emerging technologies. 
• Strong analytical and problem-solving skills, with the ability to interpret data, analyze trends, and make data-driven decisions. 
• Excellent communication, presentation, and negotiation skills, with the ability to articulate complex concepts clearly and persuasively. 
• Strong proficiency in English language (written and verbal) is required. Experience working with IT and engineering professionals from different cultures, countries and languages is a plus.  
• Willingness to learn and to teach. Commitment to teamwork and collaboration. 

Additional Information<