Business Analyst

Description

Milliman’s Seattle Health Practice seeks a Business Analyst to work under the direct supervision of the Office Manager to streamline and support business operations at our Seattle Health office. Primary duties include but are not limited to design, optimize and maintain system processes, report on common sources of technical issues or questions, synthesize data into digestible information and make informed recommendations to the business.

About Our Practice

Milliman’s Seattle Health Practice serves a wide variety of organizations, including insurance companies, health plans, state and federal agencies, healthcare providers, reinsurance companies, providers, Accountable Care Organizations (ACOs), and employers. The staff consists of 150+ actuarial professionals in addition to healthcare consultants, IT, Administrative, and other non-actuarial staff.

In this role, you will have the opportunity to:

• Maintain and enhance current data sets, reports and excel workbooks using technical expertise
• Meet with stakeholders and users of the report to discuss further developments and new models
• Assist in answering administrative support tickets related to the models or more technically oriented requests
• Create meaningful and trusting relationships with the business by capturing their requests and making informed recommendations
• Make updates to our central employee data systems, salary and expense records, etc
• Communicate progress, status, issues, decisions on a regular cadence
• Stay vigilant for ways to improve monitoring, discover issues and deliver better value to the business

To be successful in this role, you will have the following qualifications:

Professional Qualifications

• Bachelor’s degree required, bachelor’s degree in a related field such as Analytics, Statistics, or Computer Science preferred
• Strong excel and macro building skills
• Intermediate or higher knowledge of Microsoft Office applications, including Teams, Word, PowerPoint, SharePoint, and Outlook, as well as Adobe Acrobat
• Visual acuity to prepare, read, and analyze printed and electronic data
• Must be available to work on-site in our Seattle office and work minimal overtime, as necessary

Personal Qualifications

• Accuracy and strong attention to detail
• Strong written & verbal communication skills with ability to quickly solve problems
• Excellent organizational skills with the ability to prioritize and identify ways to be more efficient and increase productivity
• A polished demeanor and consultative approach with the ability to interact, influence and communicate effectively with all levels of staff

Preferred Qualifications

• Some experience with PowerBI is preferred
• Conscientious and flexible, with a great work ethic, and a team-player attitude
• Resourceful, service-oriented, dependable, and tactful, with the ability to learn quickly and work independently
• Efficient worker with good organizational skills who can prioritize numerous projects and tasks, support multiple professionals, and work with frequent interruptions and time constraints
• Demonstrated integrity, trustworthiness, and respect for confidentiality
• Enthusiastic, helpful attitude with a willingness to learn
• Track record of collaborating in a team environment
• Ability receive and integrate feedback

Location

This a hybrid position. Employees are expected to work in the Seattle, WA office 4 days per week and may work remotely for the remaining portion of the week.

Compensation

The salary range for this role is $68,000 to $88,000, depending on a combination of factors, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, location, etc.

Benefits

At Milliman, we focus on creating an environment that recognizes – and meets – the personal and professional needs of the individual and their family. We offer competitive benefits which include the following based on plan eligibility:

• Medical, dental and vision coverage for employees and their dependents, including domestic partners
• A 401(k) plan with matching program, and profit sharing contribution
• Employee Assistance Program (EAP)
• A discretionary bonus program
• Paid Time Off (PTO) starts accruing on the first day of work and can be used for any reason; full-time employees will accrue 15 days of PTO per year, and employees working less than a full-time schedule will accrue PTO at a prorated amount based on hours worked