Catering Performance Sr. Director - FIFA World Cup 26™

Who We Are:

On Location is a premium experience provider, offering world class hospitality, ticketing, curated guest experiences, live event production, and travel management across sports, entertainment, and fashion. From unrivaled access for corporate clients to guests looking for fully immersive experiences at marquee events, On Location is the premier and official service provider to over 150 iconic rights holders, such as the IOC (Paris 2024, Milano Cortina 2026, LA 2028), NFL, NCAA, UFC and PGA of America, and numerous musical artists and festivals. The company also owns and operates a number of unique and exclusive experiences, transforming the most dynamic live events into a lifetime of memories. On Location is a subsidiary of Endeavor, a global sports and entertainment company.

Endeavor is a global sports and entertainment company, home to many of the world’s most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through IMG ARENA and OpenBet. Endeavor is also the majority owner of TKO Group Holdings (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE.

Role Overview

We are seeking an experienced and results-oriented Catering Performance Sr. Director to lead efficient food and beverage operations for the FIFA World Cup 2026™. This role will focus on ensuring that catering operations across all 16 venues meet financial targets, adhere to FIFA’ s contractual performance indicators, and maintain efficiency while delivering the highest standards of quality. The Catering Performance Director will work closely with catering partners and functional leaders to ensure that processes, reporting, controls, and all logistical capabilities are in place for exceptional hospitality experiences.

Key Responsibilities

•Operational Efficiency and Financial Management: Develop and implement processes to achieve cost efficiency while meeting the highest service standards. Ensure that all catering operations meet budgetary and financial targets without compromising the guest experience.

•Performance Monitoring and Reporting: Establish and oversee reporting systems that provide real-time visibility of operational performance to stakeholders. Analyze performance data to identify trends, areas for improvement, and best practices across venues.

•Stakeholder Collaboration: Partner with catering vendors, finance, and operations teams to ensure seamless coordination across all venues. Drive accountability by clearly communicating expectations, monitoring contractual obligations, and ensuring consistent performance delivery.

•Capability Building: Work with catering partners to ensure all necessary capabilities, resources, and training are in place for delivering FIFA’s food and beverage standards efficiently. Support continuous improvement initiatives to enhance operational readiness.

•Quality Control and Compliance: Establish and enforce quality standards to ensure that food and beverage services align with FIFA’s hospitality expectations. Conduct regular audits to ensure compliance with health, safety, and service standards.

•Contractual Performance Management: Develop mechanisms to monitor and report on all contractual performance indicators, ensuring that catering partners meet or exceed their obligations. Address any performance issues proactively to maintain high standards.

•Continuous Improvement: Identify opportunities for process optimization, resource allocation, and cost control to enhance operational efficiency. Implement initiatives to drive consistent improvements in service quality and financial outcomes.

Qualifications

•Education: Bachelor’s degree in Hospitality Management, Operations Management, Business Administration, or a related field.

•Experience: 10+ years in catering operations or hospitality management with a focus on performance optimization and large-scale events. Experience in managing high-profile, multi-venue events is preferred.

•Skills: Strong analytical, organizational, and leadership skills. Proficiency in setting up and monitoring performance metrics and reporting systems. Skilled in negotiation, financial analysis, and team collaboration.

•Knowledge: Comprehensive knowledge of food and beverage operations, cost management strategies, and performance improvement techniques. Familiarity with industry compliance and quality standards.

•Flexibility: Ability to