Sr. Director, Scale & Enablement

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About eBay

Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay – a company you can be proud to be with.

eBay is a global commerce leader that shapes how the world buys, sells, and gives. Here, you can be yourself, do your best work and have an important impact on people across the globe. We are looking for people with drive, ideas and a passion for supporting small businesses to help shape the future of eBay—does this sound like you? If so, we’d love to talk to you!

About the Team and the Role

Scale & Enablement is a critical pillar within eBay Design, serving as the force multiplier for how design delivers impact across the company. As a member of the Design Leadership team, this role operates at the intersection of systems, tooling, and organizational capability—ensuring that design at eBay is not only high quality, but fast, scalable, and deeply integrated into how we build products.

This team brings together Customer Technology, UX Research Systems, Design Technology, and Design Systems into a unified platform strategy. Its mandate is to enable designers, researchers, and cross-functional partners to move with speed and clarity—turning design from a function into an organizational capability. Scale & Enablement defines how we build—creating the infrastructure, systems, and workflows that make great experiences possible at scale.

As Sr. Director, you will define and drive this vision—building the platforms, systems, and teams that unlock step-change improvements in velocity, consistency, and quality across eBay.

Responsibilities 

You will translate platform strategy into durable systems and measurable impact across the organization:

Define and Drive Design at Scale

• Establish a clear vision for how design operates at scale across eBay—spanning systems, tooling, data, and workflows

• Build a cohesive strategy across Design Systems, Design Tech, Customer Technology, and Research Systems

• Identify and unlock opportunities to dramatically increase speed, consistency, and quality of product experiences

Build Platforms, Not Projects

• Lead the development of scalable design systems, shared services, and internal platforms that enable teams to move faster with confidence

• Drive adoption of design systems and standards across product teams, ensuring coherence across the ecosystem

• Invest in infrastructure that enables reuse, automation, and intelligent workflows (including AI-assisted design and research)

Accelerate Through Technology and Data

• Advance the integration of design and engineering through modern tooling, pipelines, and shared frameworks

• Establish systems that connect research insights, customer data, and design decisions into a continuous feedback loop

• Champion the use of AI and emerging technologies to transform design and research workflows

Lead and Scale High-Impact Teams

• Build and lead a multidisciplinary organization across Design Systems, Design Technology, and Research Systems

• Attract, develop, and retain senior talent, creating a culture of ownership, craftsmanship, and operational excellence

• Set a high bar for execution while enabling teams to operate autonomously and effectively

Drive Cross-Fu