Service Account Assistant

Company Description

About Us
At Blue Print Out, we are committed to delivering exceptional customer experiences through innovative communication solutions. Located in Sandy Springs, GA, we specialize in providing professional support services that help our clients maintain strong relationships with their customers. Our team is driven by excellence, integrity, and a dedication to personal and professional growth.

Job Description

Job Description:

Blue Print Out is seeking a dedicated and detail-oriented Service Account Assistant to support daily client service operations, maintain account records, and coordinate with internal departments to ensure timely and accurate service delivery. This role is vital to maintaining client satisfaction and operational efficiency.

Responsibilities:

• Assist in managing service accounts and customer records.

• Communicate with clients to schedule and confirm services.

• Coordinate between departments to ensure task execution and issue resolution.

• Track service orders and follow up on outstanding requests or delays.

• Maintain detailed records and reports on client interactions and updates.

• Support senior account managers with administrative tasks.

• Handle inquiries, service changes, or account updates promptly and professionally.

• Ensure compliance with internal procedures and client expectations.

Qualifications

Qualifications:

• High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.

• 1+ years of experience in administrative support, client services, or account coordination.

• Strong written and verbal communication skills.

• Excellent time management and organizational abilities.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

• Ability to handle multiple tasks with accuracy and professionalism.

• Experience in a service-oriented or logistics-related environment is a plus.

Additional Information

Benefits:

• Competitive salary range ($59,000 - $65,000 annually).

• Opportunities for growth and internal advancement.

• Skill development through on-the-job training and mentorship.

• Supportive team environment and structured processes.

• Paid time off, health benefits package, and holiday leave.

• Office-based role with standard weekday schedule (no weekends or overtime required).