Greeter/BA B-MSH-Main Lobby Area-FT Evenings (3p-11p) Weekdays/Weekends/Holidays

Screener/BA B MSH Main Lobby Area FT Evenings 3p-11p Weekdays/Weekends/Holidays

 

As an integral part of the team, the Business Associate is responsible for the business aspects of a patients stay, as well as patient-focused care within the Clinical Specialty Services. These include: maintaining census information and the integrity of the patients medical record, scheduling appropriate tests and medical procedures, receiving and maintaining office inventory and other duties as needed.

1. Maintains census; demographic and charge information including assigning beds to incoming patients, updating this System and compiling information for charge capture and patient processing (Cerner/Epic/Bed board) and support of patient registration and order entry systems.

2. May assist in the admission/discharge/transfer process.

3. Schedules appropriate tests, medical procedures and follow-up appointments.

4. Assists in the medical record management by maintaining paper and electronic forms through Patient Works as necessary for the unit specific patient population; discharging charts in appropriate order, compiling deficiency information and working with members of the Interdisciplinary Health Care Team to complete charts.

5. Assumes responsibility for chart completion process in accordance with the standards of Medical Records/Health Information Management (HIM).

6. Monitors patient throughput through the use of Agiletrac and communicates progress to CNM/Nursing staff

7. Assists patients with guest services, such as television and telephone services, securing valuables, etc. Assists with patient mail and deliveries.

8. Greets visitors and answers telephones promptly and courteously. Accompanies visitors to appropriate area, when necessary. Provides information and makes referrals when appropriate.

9. Promotes a customer service environment for the unit/service.

10. Initiates calls and pages to members of the Health Care Team.

11. Receives and maintains inventory of required supplies for the patient care area.

12. Utilizes Door Tag Program to correctly identify all patients & room numbers within the unit environment.

13. Answers Patient Call System and refers to appropriate staff.

14. Reports and follows up on any patient belongings/property according to institutional policy.

15. Reviews death certificates for completion and generates reports as required.

16. Participates in the diet/menu selection process for patients.

17. Completes the patient discharge process in a timely manner to engage all systems related to bed turnover, i.e., Housekeeping; Transport; Infection Control; etc.

18. Participates in environmental management.

19. Performs other duties as assigned.

 

• Work requires a high school level of knowledge (graduate or equivalent) in order to prepare reports and keep records.
• Six months of healthcare related experience in order to become familiar with institutional policies and procedures preferred.

 

Collective bargaining unit: SEIU 1199-MSH

Compensation Statement

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $25.67 - $27.58 Hourly. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

SEIU 1199 at Mount Sinai Hospital, 314 - 11 West Private Unit - MSH, Mount Sinai Hospital

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where ever