Technical Service Specialist I - ES Division

POSITION SUMMARY:  The Technical Service Specialist I will assist providing technical waste disposal support. The incumbent supports the development of bid materials by working with sales managers. The Technical Service Specialist I works closely with customer service and operations staff in coordinating processes to ensure acceptance and disposal of waste. The incumbent works with multiple departments to determine proper, safe, and legal treatment of hazardous waste. The Technical Service Specialist I supports customers and builds a regular and direct rapport with customers, serving as a direct extension to the sales and customer service teams.

PRINCIPLE RESPONSIBILITIES: 

• Collaborates with cross-functional teams to assist with troubleshooting technical issues and contributing to the overall success of the organization by applying their knowledge and skills regarding waste treatment and disposal services.

• Engages with clients to understand their technical requirements, helps deliver customized solutions, and ensures satisfaction through ongoing communication and attentive support.

• Meets with clients to discuss waste management solutions, analyzes laboratory results and safety data sheets, and compiles technical data into comprehensive reports.

• Helps coordinate communications to respond to customers’ inquiries.

• Supports investigating the application of hazardous waste regulations, aids in waste classification, collaborates with internal teams to evaluate treatment options, and complies with transportation guidelines.

• Assists providing solutions that meet quality and regulatory standards, supports performing technical evaluations, facilitates communication between departments, helps maintain customer pricing records, and focuses on customer retention and business development.

• Other non-essential duties as assigned or may be necessary.

  QUALIFICATIONS: 

• Detail oriented, with a high level of accuracy and the ability to detect inconsistencies in data.

• Ability to work independently and as part of a team in a fast-paced environment.

• Keen organizational skills, capable of managing multiple tasks and priorities effectively.

• Ability to read, analyze, and interpret complex documentation, technical procedures, and governmental regulations.

• Excellent verbal and written communication skills, including presenting findings in a concise format.

• Negotiation and problem-solving skills.

• Ability to work within a team environment and handle multiple assignments simultaneously.

• Proficient with Microsoft Office, DocuSign, and PDF writer.

MINIMUM REQUIREMENTS: 

• 0 - 2 years of experience in waste disposal, chemistry, or a related field providing technical expertise.

Pay Range:

$46,640.00 - $69,960.00

Bonus Plan Details (if applicable):

Rewarding Compensation and Benefits

Eligible employees can elect to participate in:
• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Health care and dependent care spending accounts. 
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• 401(k) plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).

The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified.  Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran s