Sr. Global Partner Sales Manager (Indirect Channel Sales)

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary

The Sr. Global Partner Sales Manager will be a key member of the Indirect Sales team, responsible for the development, management, and growth of Technology Service Distributors (TSD) and Strategic Partners. While this is a quota-bearing role with significant sales and revenue responsibility, it is more strategic than tactical with a strong focus on business development and relationship building. The ideal candidate will be a proactive, decisive problem-solver with a bias toward results over activity and will bring creativity, exceptional planning skills, and a commitment to execution in this integral position.

Role will be virtual with up to 60% annual travel (the ideal candidate will reside in CA or on the west coast).

Job Description

Core Responsibilities

• Responsible for Technology Service Distributor (TSD) sales partner relationships, including contracting, on- boarding, and ongoing management.
• Drive joint business planning efforts with all partners that generate actionable quarterly and annual plans addressing sales, marketing, product training, support and operational initiatives.
• Establish overall goals, budgets and strategic direction with each assigned partner.
• Conduct regular operations review meetings, with partners and appropriate Comcasters, including assigned National Partner Account Managers (NPAMs) to identify and remedy operational, process, and support issues to ensure overall “ease of doing business.”
• Develop coordinated joint field selling efforts between the partners’ Channel Managers and Comcast Inside Partner Sales Managers (IPSMs).  These efforts will include, but are not limited to, training and sales engagement with key sub-agents, training of partners’ Channel Managers on Comcast and Masergy service offerings and operational requirements, recruitment of new sub-agents (especially MSPs and IT VARs), and the development of integrated selling campaigns with key technology partners (e.g., Ciena and Fortinet).
• Create impactful, unique go-to-market strategies that drive sales and revenue growth and leverage each partner’s own strategic plan and core competencies.
• Serve as partner’s chief advocate within Comcast, driving support, operational, sales and marketing initiatives to improve overall ease of doing business and to improve Comcast’s position as a key strategic vendor.
• Lead new partner targeting, selection, recruiting, and on-boarding efforts with various technology vendors, professional associations, trade groups and other key industry influencers to create joint go-to-market partnerships specific to Comcast Business Services and Masergy indirect sales efforts and, especially, to enhance marketing, sales and solutions development initiatives at partners.
• Manage partner contracts, monitoring adherence to overall terms and conditions, performance (i.e., sales/revenue and operational and support functions) commitments, and other contractual obligations of partner.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this