Senior Director of Product, Platform

Swiftly® is a leading provider of technology and solutions for retailers worldwide.  Our best-in-class platform delivers innovative, turn-key solutions that empower retailers to grow sales and build loyalty, while enabling brands to reach more shoppers through retail media networks.  Swiftly is the first vendor in the industry to connect the digital and in-store shopping experience with a robust ad platform, while deepening insights using 1st party data and analytics.  We offer the only system to seamlessly connect with retail customers across the entire shopping journey.  With our recent Series C funding round totaling $100M we are expanding our team with exciting times ahead. Swiftly is building better retail through technology. 
Position Summary: Swiftly is a growing organization and is looking for a Senior Director of Product who will lead the platform core teams. In this specific role, you will work closely with our mobile core, service core, and web core to develop the core components of our platform and the relevant tooling.

Responsibilities Include:

• Research trends and market patterns, industry research, and competitor product analysis to establish feature requirements and the product roadmap   
• Develop KPIs for products owned   
• Prepare and help implement go-to-market strategies, ensuring successful launch execution, and adoption   
• Manage products through their life cycle: idea, introduction, growth, and ending stages.   
• Produce measurements and use them to guide the future of the product   
• Develop detailed business requirements and user stories that can be used to create product specifications and architecture for each product or feature.
• Create buy-in for the product vision both internally and with key external partners. Evangelize and drive customer adoption
• Other related duties as assigned 

Required Qualifications:

• 10+ years of demonstrated experience in platform product management    
• Must have fundamental understanding of key API concepts to define and design foundational API components and architecture   
• Meet with key stakeholders to understand the current state of internal APIs and requirements for future public APIs  
• Define common API standards across multiple teams and products to ensure a similar internal/external developer experience when interacting with Swiftly APIs.   
• Establish API strategy governance, internal best practices, and lead development efforts in coordination with Product Management   
• Understand trends within the API industry to influence our internal API strategy, including the adoption of new frameworks, styles, or technologies  
• 5+ years of experience in high scale online services   
• Experience with the development of platforms/platform components   
• Excellent, clear, and concise technical writing skills include a proven track record for authoring externally facing API documentation  
• Understand software development life-cycle principles and online services management   
• Experience working with diverse teams and partners across complex organizations to achieve results   
• Experience managing engagement with executive level partners   
• Experience leading engineering discussions around technology decisions and strategy related to a product   
• Experience owning roadmap strategy and definition   
• Experience owning feature delivery and tradeoffs of a product   

Preferred Qualifications:

• Demonstrated ability across a host of skill sets, including customer segmentation, new product strategy and execution, product analytics   
• Experience operating in a fast-moving, high-stakes environment with a proven ability to maintain composure in high pressure situations  
• Ability to earn trust across all levels of an organization 
• Passion for technology, curiosity