Regional Maintenance Director, Multifamily

Job Title

Regional Maintenance Director, Multifamily

(https://careers.cushmanwakefield.com/)

Job Description Summary

The Regional Maintenance Director provides maintenance support and is accountable for delivering on our commitments to our residents. This position coordinates, supervises the maintenance staff, and actively participates in the maintenance of the physical condition of the entire community while promoting resident satisfaction. In addition to being responsible for the appearance and working order of the property including structures, facilities & systems in individual apartments, exterior and common areas.

Job Description

ESSENTIAL JOB DUTIES: 

• Prepares all market-ready apartments, which may include painting, carpet cleaning/repair, general repairs, and housekeeping to ensure a quality product to our residents. 

• Complete and/or assign projects/tasks in a thorough, accurate, and timely manner 

• Follow up on customer service issues in a timely manner to ensure resolution 

• Demonstrate knowledge and adherence to all building, county, and state standards and regulations 

• Walk units and create punch lists for issue resolution with staff, construction team and/or vendors 

• Implement preventative maintenance schedules and procedures 

• Assign tasks, supervise, and evaluate staff and vendors and walks the property daily and conduct safety inspections 

• Order, store, and maintain inventory of equipment, supplies, and materials and completes resident service request in a timely manner. 

• Has knowledge of various maintenance functions including and not limited to plumbing, pool maintenance, air conditioning, heating, general carpentry skills, appliance, electrical, painting, caulking, snow removal, scheduling, and life safety issues. 

• Maintains grounds, pools/ hot tubs, common areas, and dog parks to keep them clean, free of trash, debris, and other safety issues. 

• Performs on-call emergency procedures as required. 

• Reports any maintenance issues that affect the budget such as life safety, vacant repairs, property damages, and common area needs to the manager. 

• Schedules and performs preventative maintenance and records such activities. 

• Is knowledgeable of state, local, and federal housing laws, codes, policies, and systems regarding maintenance. 

• Attends and participates in training programs as required by Cushman & Wakefield and local city and state jurisdictions. 

• Provide superior customer service and represents the company in a professional manner at all times. 

COMPETENCIES: 

• Must be able to work any shift Sunday-Saturday to support the company's business needs. 

• Ability to add, subtract, multiply, and divide in all units of measure, whole numbers, common fractions, and decimals 

• CPO if required by city or state and EPA 608 - Minimum of Type II 

• Knowledge of safe use of cleaning agents and equipment used to perform job duties 

• Ability to compute rate, ratio, and percent and to prepare and interpret bar graphs 

• Follow all Cushma