Coordinator/Assistant Director of Interpreting Services

Who We Are:
We are a diverse open-access college that fuels Indiana’s economy through excellence in teaching and proactive engagement with industry and community partners, embedded in a culture of innovation that empowers all students to learn and succeed. We are “higher education at the speed of life!”

Our Values:
• Empathy: We stand with our students, partners, and communities.
• Integrity: We treat all with dignity and respect.
• Accountability: We deliver on our commitments.
• Agility: We innovate, iterate, and transform.
• Connectivity: We connect with partners to strengthen communities and ensure student success for all.

The Position:
We are seeking a highly organized and motivated individual to join our team as a Coordinator/Assistant Director of Interpreting Services. In this role, you will oversee the coordination and delivery of interpreting services to ensure effective communication between clients and participants. You will manage a team of interpreters, schedule assignments, and maintain quality standards to meet the diverse linguistic needs of our clientele. The ideal candidate will possess strong leadership skills, attention to detail, and a commitment to excellence in interpreting services.

Key Responsibilities:

• Manage and supervise a team of interpreters, including recruitment, training, and performance evaluation.
• Coordinate interpreting assignments based on client needs, interpreter qualifications, and language proficiency.
• Ensure timely and accurate delivery of interpreting services for various settings such as meetings, conferences, and appointments.
• Maintain and update scheduling systems to track assignments, availability of interpreters, and client preferences.
• Monitor interpreter performance and provide feedback to ensure quality and adherence to professional standards.
• Handle administrative tasks related to interpreting services, including invoicing, budget management, and reporting.
• Stay updated on industry trends, regulations, and best practices in interpreting services.

The above is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

Education and Position Requirements:

• ASL certification or pre-certified or ITP program graduate (required)
• Bachelor’s degree (preferred).
• Proven experience in coordinating or managing interpreting services, preferably in a diverse and multicultural environment.
• Certification or proficiency in multiple languages preferred.
• Strong organizational and multitasking abilities with attention to detail.
• Excellent communication and interpersonal skills to work effectively with clients, interpreters, and team members.
• Ability to work independently and make sound decisions under pressure.
• Proficiency in using scheduling software and Microsoft Office Suite.
• Available to work nights and weeks, as needed.
• Available to work at multiple locations, as needed.

Must demonstrate ability to promote an inclusive environment that reflects the broad diversity and backgrounds represented by our students and employees and which every individual feels respected and valued.

Starting Salary Range: $44,000 - $55,000 (based on experience)

Classification:  E1-AD (exempt)

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.