Sr. Order-to-Cash Specialist with English

<p></p><p>Job Title:</p>Sr. Order-to-Cash Specialist with English<p></p><p>Job Description</p>The Senior O2C Specialist will perform, manage and oversee the end-to-end O2C cycle, ensuring process efficiency, compliance, and timely collections. This role involves mentoring junior team members, handling complex disputes, and driving process improvements to support business growth and working capital optimization.<h2>Essential Functions/Core <span>Responsibilities </span></h2><ul><li>Lead, manage and perform O2C operations: order management, billing, collections, cash application, and dispute resolution.</li><li>Perform Manual correction of billing in the system. Perform manual billing as per request of customer service. Issue manual credit notes</li><li>Perform manual revenue recognition, ensure accuracy of automatic revenue recognition batch jobs.</li><li>Investigate unapplied cash, ensure all the cash is successfully applied and any partial payments are investigated.</li><li>Prepare and Review AR aging reports, drive collection strategies, and reduce DSO.</li><li>Manage customer &amp; internal stakeholder relationships, resolve escalated disputes, and negotiate payment terms.</li><li>Ensure compliance with Audit/SOX/internal controls, accounting standards, IFRS and tax implications.</li><li>Drive process automation, standardization, and efficiency initiatives.</li><li>Support month-end &amp; quarter-end closing, reconciliations, and reporting to senior management.</li><li>Train and mentor junior O2C specialists to build a strong team.</li><li>Collaborate with cross-functional teams (Sales, Logistics, Treasury, Tax).</li></ul><p>   </p><h2>Candidate Profile </h2><ul><li>Bachelor’s or Master’s degree in Accounting, Finance, or Business Administration.</li><li> 5–7 years of experience in O2C / AR / Finance Operations, with at least 2 years in a supervisory/lead role - Preferable.</li><li>Deep knowledge of O2C processes, financial controls, and compliance frameworks.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent stakeholder management and negotiation skills.</li><li>Hands-on experience in ERP systems (Microsoft <span>Dynamics/SAP/Oracle/NetSuite/Workday).</span></li><li>Exposure to global business environments and multi-currency transactions.</li><li>Leadership and mentoring capabilities - Preferable</li><li>Advanced Excel and Reporting Skills.</li><li>Strong command of English Language - C1 (spoken and written).<br/> </li></ul><p></p><h2><b><span>Disclaimer  </span> </b></h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</p><p></p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</p><p></p><p>Location:</p>PRT Porto - Avenida Sidonio Pais Nº 93<p></p><p>Language Requirements:</p>English<p></p><p>Time Type:</p>Full time2025-10-18<p><b>If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the <a href="https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/" rel="noopener noreferrer" target="_blank">Job Applicant Privacy Notice for California Residents</a></b></p>