Account Manager

Account Manager

Department: Chemical - Account Management

Job Status:  Full Time

FLSA Status:  Salary Exempt

Reports To:  Account Management Division Manager

Work Schedule:   Varies

Amount of Travel Required:  >80%

Positions Supervised: None

WHO YOU ARE:

Are you driven by results and strive to serve our customers with passion? Do you enjoy working to achieve sales goals along with developing partnerships with our customers? If so, then the Account Manager may be the position for you! 

WHO WE ARE:

• Leader in food safety solutions for both contract sanitation and chemistry in the food processing industry.
• Over 10,000 dedicated team members across North America.
• Corporate headquarters in Atlanta, GA with team members working in over 250 plants throughout North America.
• Over 50+ years of experience in creating long-lasting partnerships.

OUR MISSION:

We protect the food supply by eliminating risks so families everywhere can eat without fear.

• Protect What Matters: We are in service of safety at every step, ensuring the health of everyone is central to all we do – from plant team members to consumers.?

• Deliver On Our Promises?: We speak honestly and are dedicated to doing the right thing by upholding ethical standards and following through on our commitments to our teams, our customers, and our business.?

• Win as a Team?: We believe in the power of collaboration, uniting our diverse strengths while working hand-in-hand with our team members and customers to unlock potential and achieve stronger results together.?

• Advance a Safer Future?: We are committed to innovating more effective, sustainable, and cost-efficient food safety solutions to develop a safer world for all.?

WHAT YOU WILL DO:

The Account Manager will effectively manage existing customer accounts and the generation of new accounts within their designated region. This role requires working within FDA and USDA food processing and manufacturing facilities and being available during various production shifts to meet customer needs. The manager will provide and keep track of written service reports and generate new leads and profitable business opportunities through collaboration with both external and internal business partners, converting prospects into clients through diligent follow-up by phone, email, and personal visits. Job duties include:

• Establish strategic and joint partnerships within your accounts.
• Identify customer needs and pain points, then work internally to apply the applicable Safe Foods solutions to create value-added benefits for the customer.
• Give sales presentations, perform application training, troubleshoot equipment, and train customers on the correct SOP for their processes.
• Monitor customer sales performance against budget and financial expectations and be prepared to offer insight as to the increase and/or decrease of sales in assigned territory. 
• Other duties as assigned.

YOUR MUST HAVES:

• Must be 18 years of age or older.
• Possess a valid and active driver’s license.
• High School Graduate or General Education Degree (“GED”).
• 2 years of technical and/or field sales experience, Account Management in B2B/Manufacturing or related field experience, or 2 years of internal company experience.
• Proficient computer skills associated with Microsoft Office and basic skills required to learn new programs.
• Strong interpersonal and communication skills.
• Comfortable working independently and as a team when the need should arise.

WHAT WE PREFER YOU HAVE:

• Experience in food production, food manufacturing, sanitation or chemical industry.
• Bachelor's Degree in related field.

OUR ENVIRONMENT:

This position is based at a combination of your in-home office and customer facilities within your assigned geographical area. While traveling or on customer visits, exposure to wet, hot, cold, various shifts, requiring Personal Protective Equipment (PPE).

Frequently (role requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

Stand, climb stairs, walk, sit, reach outward, squat/kneel, bend. Lift/Carry 11-50 lbs & push/pull 13-40 lbs.