Staff Design Quality Engineer

As an S&C Electric team member, you’ll work on projects that have real-world impact. You’ll help transform the grid for resilient and reliable power worldwide. S&C has more than a 100-year history of innovation and has been 100% employee-owned since 2012. We continue this legacy as a trusted, forward-thinking leader in the electrical industry. You will advance a safer, more reliable, and more resilient electrical grid. Our products help the grid adapt to severe weather and transition to clean energy. We’re big enough to be a respected industry leader but small enough for you to impact our company directly. Our commitment gives you opportunities to impact on and off the job positively. 

Join S&C to make an impact on tomorrow’s energy challenges and become an employee-owner!

Hours 

• 8:00 am – 5:00 pm (Mon-Fri) Onsite

Compensation

At S&C, we are dedicated to providing competitive and equitable compensation for all our team members, and we are committed to transparency in our pay practices. The estimated annual base salary range for this position in the United States can be found in the JOB INFO section below. Individual pay within this salary range is determined by several compensable factors, including performance, knowledge, job-related skills and experience, and relevant education or training. This role is also eligible for S&C’s annual incentive plan (AIP), subject to eligibility criteria.

Join Our Team as a Director-Customer Quality!

Are you passionate about customer quality? S&C Electric Company is seeking a dynamic individual to coordinate our quality engineering function. As a Staff Design Quality Engineer, you’ll be crucial in ensuring smooth operations and supporting our diverse team. The Staff Design Quality Engineer is a recognized expert in ensuring design quality, taking ownership of complex quality initiatives and leading efforts to drive significant improvements in design processes. This role serves as a key advisor to engineering teams, championing quality methodologies to enhance product reliability and customer satisfaction. 

Key Responsibilities:

• Advanced Quality Oversight: Provide guidance and mentorship to engineering teams in applying advanced quality tools such as FMEA, reliability analysis, and statistical process controls. 
• Strategic Process Improvements: Lead strategic quality initiatives to improve design processes and ensure alignment with organizational objectives. 
• Cost of Poor Quality (COPQ) Reduction: Lead the identification, measurement, and reduction of the cost of poor quality in design projects, driving collaboration across multiple cross-functional teams to analyze defect trends, implement preventative measures, and ensure continuous improvement, achieving measurable COPQ reductions between projects. 
• Critical-to-Quality (CTQ) Feature: Ensure consistent definition, documentation, and application of critical-to-quality (CTQ) features across all design projects, leading partnerships with production, supply, and logistics teams to implement robust control mechanisms that maintain CTQ integrity throughout the product lifecycle. 
• Root Cause Analysis: Drive complex root cause analyses for design-related quality issues and implement effective corrective actions. 
• Technical Expertise: Act as a subject matter expert in quality engineering, representing the function in high-visibility projects and customer interactions. 
• Project Leadership: Manage and oversee large-scale quality improvement projects that span multiple departments. 
• Quality Support & Collaboration: Provide high-level quality support for product engineering teams, working closely with product engineering and product teams to address quality-related issues and drive continuous improvements. Lead the resolution of complex quality issues, utilizing advanced problem-solving tools to identify root causes and implement effective preventative measures.   
• Metrics & Feedback Utilization: Utilize quality feedback and metrics to identify opportunities for design and process improvements, driving data-driven decision-making across the company.  
• Mentorship & Team Support: Coach, mentor, and delegate work to other quality engineers, fostering a culture of continuous learning and professional growth within the quality engineering team.  
• Industry Trends & Innovation: Proactively monitor industry trends and emerging technologies, incor