25/26 Front Office Assistant (Bilingual)

The Opportunity: PLA Front Office Assistants (Administrative Assistant) provide a broad array of customer service and support to students and team members.  

The Details

Key Deliverables:

• Greets all incoming visitors to ensure that guests sign in/out as required
• Supports Principal and other administrative personnel to assist with their administrative functions
• Performs record keeping and general clerical functions (e.g. scheduling, copying, faxing, mailings, etc) to provide information and/or materials as needed
• Assists other personnel for the purpose of supporting them in the completion of their work activities
• Orients new campus personnel regarding appropriate school practices (e.g., Directions, building procedures, etc.)
• Maintains a variety of computerized and manual records, files, and department databases (e.g., information packets, rosters/listings, calendars, outstanding supply orders, etc.)

Experience and Education Requirements:

• High school diploma or equivalent
• Experience in business or office management
• 1+ years of experience in a clerical support position; office management experience preferred
• Prior experience working with school-aged students preferred
• Knowledge and implementation of relevant technology

The Network: PLA is a transformative education nonprofit changing communities across the country by providing a depth of resources not found in the traditional education model.  In addition to serving as one of the country’s best turnaround school operators and successfully launching charter school start-ups, PLA also provides our school communities with a successful, research-based summer learning program (Summer Advantage), a successful Reading and Math Intervention program (Reading and Math Advantage), and a workforce development program (PLA University) that provides expanded opportunities for our high school graduates, along with the family members of our current staff and students. This menu of programs and services is unique to our network, sets us apart from other organizations, and provides expanded opportunities for our staff through career advancement opportunities and expanded income opportunities.  

The Campus: Phalen Leadership Academy was founded in Indianapolis, Indiana in 2013. We are currently serving scholars, K through 12th grade. Our institution carries the core values of Children First, Respect, Determination, Continuous Improvement, and Gratitude. PLA is an A-rated school providing rigorous and well-rounded learning experiences for our scholars. Phalen Leadership Academy is a comprehensive school with the mission of serving the needs of a very diverse population. This diversity is one of the qualities that makes PLA a great environment for learning. The PLA educational model utilizes best practices in data-driven instruction and differentiated learning to deliver instruction in core subjects, creating a uniquely rigorous and personalized learning experience for every child. This data-driven model, utilizing rigorous curricula, small-group instruction, and one-to-one intervention, has been the core engine for raising the academic achievement of our scholars. Our ultimate vision is that our scholars master key academic