Senior Sales Strategy Business Partner

About the team

Zillow's Agent Sales organization empowers real estate professionals with the solutions and technology they need to succeed. Within it, the GTM Strategy & Operations team serves as our internal strategy house — architecting business models that deliver value to agents while building sustainable revenue for Zillow. The team partners directly with Sales and Customer Success leadership to turn strategy into measurable performance.

About the role

As a Senior Sales Strategy Business Partner reporting to the Director of Sales Strategy, you'll be the strategic right-hand to segment and channel leaders — helping them exceed performance targets through data-driven insights, strategic recommendations, and operational support. You'll lead critical business rhythms, develop sales plays, drive operational improvements, and act as a key liaison between Sales leadership and cross-functional partners. The role blends a consulting mindset with operational depth: structuring ambiguous problems, translating complex data into action, and influencing senior leaders through compelling analysis.

You Will Get To:

• Serve as a trusted advisor to Sales segment and channel leaders, providing insights, recommendations, and operational support to help them exceed performance targets

• Own the Weekly Business Review cadence for your segments — driving pipeline management, performance tracking, and forecasting accuracy, and surfacing gaps and opportunities for leadership

• Partner with Sales and CSM leadership to design and execute sales plays that drive product adoption, retention, and revenue growth

• Identify process inefficiencies and bottlenecks, then design and lead cross-functional implementation of operational improvements that boost sales effectiveness

• Turn data into decisions: run deep-dive analyses on activation, usage, and productivity, diagnose root causes of performance gaps, and deliver data-backed recommendations to improve CSM productivity and adoption

• Provide analytical input and scenario modeling for territory design, headcount planning, and resource allocation

• Collaborate across GTM Strategy, Business Intelligence, Marketing, Product, and Finance to align on strategic initiatives and ensure seamless execution

• Evaluate emerging tools and automation, including AI, to deepen analysis, scale sales plays, and streamline business rhythms

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $109,000.00 - $174,000.00 annually. This base pay range is specific to these locations and may not be applicable to other locations. In Colorado, Hawaii, Illinois, Maine, Minnesota, Nevada, Ohio, Rhode Island, Vermont, and Virginia the standard base pay range for this role is $103,500.00 - $165,300.00 annually. The base pay range is specific to these locations and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location. Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside.

Who you are

• You bring 8+ years of experience across Sales Operations, Revenue Operations, GTM Strategy, or Management Consulting, including significant time supporting enterprise software or technology businesses

• You bring a consulting mindset to operational problems — structuring ambiguity, building frameworks, and delivering executive-ready recommendations

• You build credible relationships with senior Sales leaders and influence without authority, with strong executive presence

• You're analytically rigorous, comfortable with complex datasets and SQL/Excel modeling, identifying trends and root causes, and translating findings into clear, actionable insights

• You communicate with consulting-caliber clarity, synthesizing complex data into compelling narratives and presentations for executive audiences

• You tackle ambiguous challenge