Pre-Sales Coordinator

We’re ALTEN Technology USA, an engineering company that provides solutions for engineering, technology, and product development projects. For decades, we’ve been helping our clients develop products that are changing the world, whether that’s by shaping the future of space exploration, saving lives with medical devices that set a new standard of care, or creating the fully autonomous electric taxi of tomorrow. Our team of more than 600 people works across industries including aerospace, medical devices and life sciences, unmanned systems and robotics, automotive OEM and tier 1 suppliers, commercial vehicle, electric vehicles, rail, and more. Our offices across the US have different industry focuses and engage with our clients in different ways, ranging from working on-site at client facilities to performing product development at our delivery centers.
 
ALTEN Group, our parent company, has been a leader in engineering and information technology for more than 30 years. ALTEN Group operates in 30 countries across Europe, North America, Asia, Africa and the Middle East and employs more than 36,000 people, 88% of whom are engineers. The company covers the whole development cycle and offers a choice of service levels, from technology consulting to complete project outsourcing.
 
When you join ALTEN Technology USA, you join a group of people passionate about collaborating to solve some of the world’s most technical engineering challenges. Our success is tied to taking care of our employees by building relationships and providing opportunities for mentorship and career growth. We offer comprehensive benefits for all full-time employees, including medical, dental, and vision insurance; a 401(k) plan with employer matching; paid time off (PTO); paid parental leave; and mentorship to help you take your career to the next level. You don’t have to take our word for it that we are a great place to work—we were named on the 2023 Top Workplaces list thanks to feedback from our proud employees.

Essential Duties and Responsibilities:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties or tasks may be assigned as required. Management may modify, change or add to the duties of this description at any time without notice. The essential duties and responsibilities include the following:

• SalesForce.com Administration
  • New User Setup
  • Minor field updates
  • Generate New Reports
  • Support integration of single North American tool(s)
  • Troubleshoot user issues
  • Track requests and recommend prioritization to implement changes

• Forecast Modeling
  • Setup and maintain opportunities in OpenAir in a timely manner
  • Create and update associated forecasts
  • Confirm consistency of information between SalesForce, OpenAir and other sources
  • Centralize forecasts for US, Canada, and Mexico from different sources

• Bid / Proposal Support
  • Setup documentation repositories on SharePoint
  • Support connectivity of global teams on cooperative sales efforts
  • Support Bid Management team in proposal generation and management

• Report Generation
  • Create new reports for DDCC and/or extended executive team
  • Customize reports as requested
  • Manage and Maintain SalesForce Analytics Dashboard for North American Organization
  • Collect information from US, Canada, and Mexico sources for centralized reporting

• General
  • Presentation preparation and delivery (KPI, etc.)
  • Issues/Task/Action Tracking
  • Support new process development / updates and launch
  • Manage third party vendors
  • Meeting coordination
  • Notetaking

Supervisory Needs and Responsibilities: To perform this job successfully, an individual must be able to perform according to the level(s) of supervision listed below.

Moderate supervision

• An individual will receive regular direction, guidance, and feedback from a supervisor and may be required to seek approval or input before making certain decisions or taking specific actions.

Direct supervision

• An individual will receive close oversight and guidance from a supervisor, is expected to follow established processes and procedures, and seek approval for most decisions or actions.

 

Minimum Qualifications and Skills: To perform this job successfully, an individual should be able to meet each requirement satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and Experience: Associate degree (A.S.) in a management field or two to five years