Director, Facilities

Description

SUMMARY OF POSITION:

Help Us Keep Our Doors Open and Our Mission Moving - Director of Facilities

Springs Rescue Mission considers every position one of ministry and a vital and valued part of our team. Therefore, it is essential that all employees of SRM have a personal relationship with Jesus Christ and subscribe to our Statement of Faith and Core Values. The Director of Facilities is responsible for overseeing the planning, maintenance, and daily operations of SRM’s facilities and infrastructure. This role ensures a safe, efficient, and compliant environment by managing building systems, coordinating maintenance, and optimizing resource allocation. Working closely with leadership, the Director of Facilities develops strategic policies, implements cost-effective solutions, and drives sustainability initiatives to enhance operational performance and long-term facility management. The Director of Facilities ensures Springs Rescue Mission’s physical environments are safe, reliable, compliant, and well stewarded so the mission can operate with dignity, consistency, and trust. This role owns the condition, sustainability, and long-term reliability of SRM’s buildings, infrastructure, and physical systems. As a shared-service leader within Finance & Administration, the Director of Facilities balances responsiveness to a 24/7 campus with disciplined stewardship of resources, capital, and risk. This role does not manage guest behavior or campus flow. Instead, it ensures the physical systems supporting that work function predictably today and sustainably over time. This position requires senior-level judgment, systems thinking, and the ability to lead through competing priorities in a mission-critical, always-on environment.

Requirements

DUTIES & RESPONSIBILITIES:

Facilities & Brand Stewardship

Manage facility operations, including maintenance, repairs, and security. SRM’s physical environments are a visible expression of the mission, values, and stewardship entrusted to the organization. Facilities are expected to reflect safety, dignity, cleanliness, and care—both for neighbors served and for donors, partners, and community leaders who regularly experience SRM through on-site tours and visits. The campus should consistently communicate trust, order, and intentionality.

• Director must ensure:
•  that Facilities issues do not disrupt shelter operations or program delivery
• Preventive maintenance reduces emergencies and unplanned costs
• Capital projects are delivered on time and within approved scope
• Buildings reflect safety, dignity, and donor-worthy stewardship
• Program leaders trust Facilities as a responsive, solutions-oriented partner
• Effective collaboration with Work & Enterprise on campus care and maintenance needs when appropriate

Leadership & Team Development

• Lead, supervise, and develop facilities staff and maintenance technicians
• Set clear expectations, priorities, and accountability
• Ensure staff are properly trained in safety protocols, equipment use, and maintenance procedures
• Foster a culture of professionalism, responsiveness, and stewardship
• Provide on-call or emergency response leadership as required

Leadership in a Lean Environment

This role requires a leader who is comfortable operating in a lean environment—providing strategic direction and systems-level leadership while also stepping into hands-on problem-solving when staffing levels or urgency require it. The Director of Facilities must balance practical execution with long-term stewardship, ensuring reliability and standards are upheld even when resources are constrained.

Systems, Reporting & Continuous Improvement

• Track facility-related metrics to improve reliability, efficiency, and cost control
• Identify opportunities for sustainability, energy efficiency, and long-term savings
• Continuously improving systems, processes, and preventive practices
• Ensure facilities systems support donor trust and organizational credibility. 
• Develop and enforce facility management policies and procedures.
• Ensure adherence to safety, health, and environmental regulations.
• Lead sustainability and energy saving initiatives.
• Coordinate space planning and workplace optimization efforts.
• Establish emergency preparedness and disaster recovery plans.
• Track key performance indicators (KPIs) to enhance efficiency.
• Supervise and develop facilities staff to maintain high performance standards.
• Ensure overall compliance with project requirements, regulatio