Director, Risk Governance - Third Party Lifecycle Management

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The Third-Party Lifecycle Management Program (TLMP) team is a second line of defense Third Party Risk Management team operating as part of the Corporate Risk function. TLMP handles governance and oversight of Visas third-party risk and is responsible for assessing the effectiveness of the controls in place to identify, monitor, and manage Visas third-party risk throughout the third party's lifecycle with Visa.

What a Director, Risk Governance - Third Party Lifecycle Management is responsible for: 

This is a fulltime position at Visa for Visas Third-Party Lifecycle Management team. The Director of the Second Line Risk Function at Visa will serve as the primary contact for TLMP client and stakeholder inquiries, ensuring timely, comprehensive responses and maintaining strong relationships through effective communication and strategic problem-solving. The role involves developing and overseeing the approach to non-supplier third-party relationships, managing contractual reviews, and implementing process enhancements to improve efficiency and effectiveness. The Director will also lead exit strategies for third-party relationships, oversee the Risk Control Self-Assessment (RCSA) process, and ensure the quality control of TLMP reporting and analytics. Additionally, the role includes mentoring and developing team members, fostering a positive and inclusive work environment, and collaborating with various stakeholders to align with corporate objectives.

This position reports to the Senior Director of Strategy and Governance for Third-Party Lifecycle Management and will be based in Atlanta Miami Austin.

Key responsibilities include:

Other Third Party (OTP) Portfolio Management and Oversight:

• Develop TLMPS approach to non-supplier relationships to have better 2nd line oversight over these relationships at Visa i.e. OTPs, reseller agreements, referrals, partnerships, strategic alliances, sponsorships, technology partners, etc. Socialize approach with key stakeholders including business product teams to ensure alignment with TLMPS corporate wire playbook on OTPs Oversee the OTP portfolio, ensuring compliance with department and organizational policies and risk management frameworks

Stakeholder Client Inquiries:

• Serve as the primary contact for TLMP client stakeholder inquiries, ensuring timely and comprehensive responses that are aligned with program policy, procedures and key objectives Develop and maintain strong TLMP stakeholder relationships internal and external through effective communication and strategic problem solving

Process Enhancements Internal and External:

• Identify and implement process enhancements to improve efficiency and effectiveness of third-party risk management activities Collaborate with internal and external stakeholders to optimize workflows and integrate best practices in risk management

Exit Planning and Outsourcing Lead:

• Develop and implement exit strategies for third-party relationships, ensuring smooth transitions and risk mitigation Lead outsourcing initiatives, ensuring alignment with department and organizational goals and compliance requirements

Reporting and Analytics:

• Oversee the quality control of TLMP reporting and analytics, ensuring accuracy and reliability of risk management source data Develop and maintain dashboards and reports to support decision-making and risk assessment

Why this is important to Visa - As the Director, Risk Governance - Third Party Lifecycle Management, this role plays a crucial part in the strategy and regulatory alignment of the TLMP’s program. We are looking for an experienced individual with a curiosity about payments and Fintech, who is results-driven, and client focused.

This is a Hybrid position with expectations to be in an office 3 days per week.

Qualifications

Basic Qualifications

• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 ye