Technical Program Manager (Strategic Technology Initiatives)

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

“A Technical Program Manager role at FICO is an opportunity to guide critical, strategic technical initiatives to delivery with a focus on delighting our customers." - Sr Director” – Director, Project Management (Global Technology Services)

What You’ll Contribute

• Lead Strategic Technology Initiatives (STI) programs and projects through complete lifecycle for the Global Technology Services organization (GTS) navigating complex interdependencies to ensure that every project contributes to the strategic objectives, optimizing resources, and maximizing value.
• Work with cross-functional stakeholders utilizing skills involving clear communication, active listening, and the ability to balance and prioritize conflicting needs.
• Use best practice methodologies to manage a program and teams that are functional and technical expertise to meet a program’s goal.
• Complete appropriate program and project initiation and planning documentation.
• Create program and project plans including schedule, milestones, dependencies, and critical path by creating and maintaining an organized structure to manage multiple projects efficiently.
• The ability to articulate the program’s goals, progress, and challenges clearly and persuasively. 
• Manage issues and risks, including identifying, analyzing, and prioritizing risks, as well as developing robust mitigation strategies.
• Leveraging analytics to provide clear, concise, and meaningful reports and communications, including weekly reports.
• Gain understanding of the FICO products being delivered as part of a program and projects, to converse with the teams in a knowledgeable and confident manner.
• Resource/capacity and strategy planning, including ensuring that the right resources are available at the right time without overextending the organization’s capabilities.
• Leading and managing change across multiple levels of the organization.  Being proficient at navigating the human side of change, communicating effectively, and implementing strategies to ensure adoption and minimize resistance.
• Ability to foster a culture of teamwork, empowering team members, and facilitating cross-functional collaboration.
• Demonstrates aptitude for operating in ambiguity, with the ability to ready to embrace new approaches and capable of leading teams through rapid change.
• Manage budget and change requests.
• In addition to Program Management, at various times this role will also require the ability and desire to perform the role of a Project Manager.

What We’re Seeking

• Bachelor's degree or equivalent work experience.
• Business workflow understanding in the software industry.
• Experience working as a Technical program manager in software or technology area.
• Experience delivering successful projects with a firm understanding of technologies including but not limited to Services, Server, Databases, Storage, Network, and Cyber Security.
• Work experience in at least one of the following – Analytics, Financial Services, and/or Software Development.
• Experience with end-to-end software development project life cycle (requirements, development, testing, implementation, warranty).
• Demonstrates strong leadership and communication skills to successfully drive technical programs forward to fruition.

Our Offer to You

• An inclusive culture strongly reflecting our core values:  Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
• The targeted base pay range for this role is: $119,000 to $187,000 with this range reflecting differences in candidate knowledge, skills and experience.
   

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Why Make a Move to FICO?

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics.  You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning