Assistant Director, Healthcare Quality Assurance

The role is essential in ensuring that all quality-related activities meet regulatory standards and uphold the organization's commitment to excellence.

• Reviews current policies and procedures and provide recommendations to improve upon the existing quality standards. 
• Oversees and leads internal audits of industry sponsored, investigator initiated, and cooperative group clinical studies to ensure protocol and regulatory compliance requirements are consistently met. 
• Plans and Initiates audits and inspects all programs to identify areas that may need improvement. 
• Monitors compliance with existing Incident Reporting Policies and Procedures, and ensures compliance with all regulatory requirements. 
• Assist with reviewing policies, standards, and/or manuals as needed for compliance with applicable laws, regulations and other policies. 
• Collaboration in participant interviews, and oversees training, development, succession planning, and retentions strategies for employees. 
• Oversees handling of complaints/grievances and providing recommendations for disciplinary actions. Performs all other duties as assigned.

• Bachelors degree 
• Ability to manage or participate in quality assessments of internal operations and the provider network to evaluate compliance and risk. 
• Knowledge and ability to present program information in a clear and concise manner. 
• Knowledge of state and federal standards, laws and regulations pertinent to the institution. 
• Working knowledge of incident management processes. 
• Collaborate with others in writing policies and procedures. 
• High attention to detail and commitment to quality.