Manager - Library Safety & Security

Job Overview

The Library Supports Services Manager works with other managers and the executive team to develop and implement support plans to fulfill the department's mission and strategic plan for libraries throughout Tampa and Hillsborough County, Florida. 

Ideal Candidate

Library Services is seeking a Manager for Library Safety & Security. The ideal candidate has:

• proven experience in security management or a related field, ideally within a library or public service environment;
• strong knowledge of security technologies and practices;
• excellent communication and interpersonal skills, with the ability to handle sensitive situations with discretion and professionalism;
• strong analytical and problem-solving skills; and
• extensive experience in safety and security leadership.

Starting Salary

$82, 804 - $107,640

Benefits

Click HERE to view our Benefits at a glance

Minimum Qualifications Required

• A bachelor's degree from an accredited college or university; AND
• Five years of experience in a related field or directly related to the position duties; two of which must have been in a supervisory capacity; OR 
• An equivalent combination of education (not less than a high school diploma/GED), training, and experience that would reasonably be expected to provide the job-related competencies noted above; AND
• Possession of a valid Florida Driver's License.

Core Competencies

• Customer Commitment - Proactively seeks to understand the needs of the customers and provide the highest standards of service.
• Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve.
• Organizational Excellence - Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations.
• Success through Teamwork - Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals.

Duties and Responsibilities

Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below.

• Lead the development and implementation of comprehensive safety and security policies to safeguard library assets and ensure the safety of staff and patrons.
• Conduct regular risk assessments and security audits; analyze statistical data to inform emergency response planning and safety initiatives.
• Develop, maintain, and execute emergency preparedness and response plans in alignment with library policy and public safety standards.
• Monitor compliance with local, state, and federal safety regulations, including building codes and ADA accessibility requirements.
• Serve as the primary contact for all safety-related incidents, risk assessments, and security concerns across library facilities.
• Coordinate incident responses, ensuring proper documentation, investigation, and resolution.
• Communicate and collaborate with County Facilities teams, local law enforcement, first responders, and community partners to support safety and security objectives.
• Support strategic planning for safety and security operations, particularly during the design or renovation of library branches.
• Review, update, and enforce library use guidelines, including patron behavior policies and safety protocols.
• Recruit, train, schedule, and supervise safety and support services personnel, including security staff, custodians, and facility monitors.
• Conduct performance evaluations, provide coaching, and identify professional development opportunities for support services staff.
• Ensure all staff are trained in emergency response, conflict resolution, and de-escalation techniques to maintain a safe and welcoming environment.
• Other related duties as assigned.

Job Specifications

• Critical Thinking: Engages in objective analysis to evaluate project priorities, develo