Senior Manager, SW Engineering in Test (Cloud/NGFW Security Customer Profiles)

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Job Description

Your Career

Palo Alto Networks Next-Gen Firewall / Cloud Security test engineering team is looking for a seasoned and accomplished Senior Manager with experience in Networking, Cloud and/or Firewall Security technologies. You will be part of a world-class software test engineering team that works on qualifying various ground-breaking Next-Gen Firewall / Cloud Security products and services. 

As a Customer Profile Solution Test Manager (handling customer solutions across different industry market verticals) you will be expected to lead and participate in all phases of the product development cycle, from definition, design, through implementation, test and field deployments.

Your Impact 

• Build a high performing diverse team and foster an environment of innovation, collaboration and inclusion
• Drive a results-oriented culture with a strong focus on execution, quality, and speed
• Work closely with the product management organization to develop and deliver on product roadmaps
• Lead cross-functionally with PANOS software, Prisma Access/ SASE, CDSS ,Operations and Quality Engineering teams to bring new NGFW / Cloud Security products & services to the market in a timely fashion with excellent quality
• Be able to provide the direction to the team on best practices, templates, framework to be used for automation
• Work closely with Engineering escalation and customer support teams to improve end-customer outcomes
• Be a strong mentor and coach to the team
• Foster innovation in the organization

Qualifications

Your Experience

• BS/MS in Computer Science, Other engineering/technical degree or equivalent military experience required
• 15+ years of experience in highly technical roles in test engineering or enterprise services, at large organizations or innovative startups
• Strong domain expertise in building and delivering large-scale Networking/Security Products / Solutions
• Experience leading software test teams involved with qualifying features and customer use cases
• Good understanding of Enterprise products - Firewall, Routers, Switches, Servers etc.
• Experience with Customer engagements (both proactive and reactive)
• Excellent written and verbal communication skills

Additional Information

The Team

To stay ahead of the curve, it’s critical to know where the curve is, and how to anticipate the changes we’re facing. As the fastest-growing cybersecurity company, our curve is the evolution of cyber attacks, and the products and services that proactively defend against them. Our engineering team is at the core of our products – connected directly to the mission of preventing cyber attacks. Our engineers are constantly innovating – challenging the ways we and the industry think about cybersecurity. We’re not shy about creating products to solve problems no one has tackled before. We define the industry standards instead of waiting for directions. We’re looking for talented people who are comfortable in ambiguity, excited by the prospect of challenge, and inspired to tackle the unknown risks facing our digital way of life.

By joining our elite engineering team, you’ll have an unrivaled opportunity to build the products and practices that will support our company growth over the next decade. You’ll contribute to redefining the cyberse