Business Analyst/Content Strategist

Company Description

Job Description

Responsible for the creation and maintenance of high-quality rich content for airline retailing clients. The Content Strategist / Business Analyst will also develop strong relationships with our clients and function as their main point of contact for retailing services.   

As a Content Strategist / Business Analyst, you will create and maintain rich content based on customer needs and use cases. You will work with teammates to ensure content accuracy and establish best practices for creation, maintenance, and quality assurance of content.  

Responsibilities of the position:  

Create and maintain rich content for airlines, based on an in-depth understanding of their product and specific use cases 

Craft merchandising strategies leveraging ATPCO's retailing solutions  

Effectively manage and enforce complex governance and content approval processes 

Maintain strong relationships with airline clients via regularly scheduled check-in calls   

Experience:  

Prior experience preferred but not necessary: travel industry, creative agency, e-commerce, digital content strategy, digital marketing, or social media 

A strong visual sense and commitment to how words and visuals work together to deliver a persuasive message  

Ability to interface with customers  

Demonstrated organizational and planning skills  

Tech fluency and prior use of a content management system 

Strong writing skills with an emphasis on brevity and clarity 

Strong ability to seek to understand and work collaboratively with distributed stakeholders  

Additional Information

ATPCO is the foundation of flight shopping, providing pricing and retailing data, tools, and services to 500+ airlines, global distribution systems, sales channels, and technology companies. ATPCO links the entire airline community together, collaborating to develop industry standards for airline distribution and end-to-end technology solutions. From shopping to settlement, ATPCO solutions work seamlessly across existing, new, and evolving technologies and methods. Airline-owned and reliably supporting air travel for more than 55 years, ATPCO is everywhere people buy flights.

We consider qualified applicants for employment without regard to race, gender, age, color, religion, national origin, citizenship status, marital status, disability, sexual orientation, protected military/veteran status, gender identity or expression, genetic information, marital status, medical condition, or any other legally protected factor.