Sr. PSQA Manager Third Party

The pay range is $92,000.00 - $166,000.00

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

As a Fortune 50 company with more than 350,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.​

Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel, and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It is how we care, grow, and win together.  

The retail landscape is changing – fast – and Target is evolving along with it. When we created our brand promise of “Expect More. Pay Less.” It paved the way for Target to infuse affordable fashion into our assortment and deliver an outstanding experience for our guests. We are pioneers of innovation with our owned brands and unique partnerships from Archer Farms and A New Day, to Made to Matter and Altuzarra. Today, Target continues to be committed to bringing our guests what they want, when they want it, where they want to shop – in our over 1,800 stores, mobile, online and the retail channels of the future.

Position Summary:

As a Sr. Manager – Business Ops on the Product Safety, Quality and Regulatory (PSQR) team, you will drive Target’s 3rd party lab relationships, governance, and strategy in support of Owned Brands. This role leads the operating cadence, partner performance management, and continuous improvement of global lab policy, procedures, tools, and reporting to ensure PSQ processes meet compliance, quality, and speed-to-market requirements. The Sr. Manager serves as the operational “control tower” connecting internal teams and external lab partners to deliver consistent execution, scalable solutions, and measurable outcomes.

Responsibilities:

• Lead PSQR efforts to create quality, safe, and compliant Owned Brand products by owning programs and projects that improve efficiency and execution within Lab strategy and operations.
• Own governance and delivery of key milestone forums and stakeholder alignment
• Drive 3rd party lab partner performance management across labs by establishing operating rhythms (e.g., KAM connects), monitoring SLA performance, and leading escalation and resolution of service and system issues.
• Assess, mitigate, and manage quality risk within Owned Brand categories by identifying lab operational gaps and executing mitigation plans with PSQA and regional partners.
• Lead development and maintenance of consistent approaches and frameworks for PSQR lab operations and testing governance
• Collaborate with PSQR and PSQA teams to deliver end-to-end lab solutions, ensuring alignment across strategy, process, execution, and partner accountability.
• Drive process and tool improvements supporting product testing, issue resolution, and quality analysis, enabling products that foster guest trust, love, and loyalty.
• Manage, maintain, and update quality and lab governance documentation, ensuring centralized access, version control, and continuity
• Demonstrate agility in supporting shifting business priorities, new category needs, and evolving guest expectations.

About you:

• 8+ years of experience in product quality, compliance, testing, and/or quality operations (Owned Brands or retail/manufacturing preferred).
• Proven ability to manage external partners and service performance through clear governance, SLAs, escalation management, and relationship leadership.
• Strong analytical, problem-solving, decision-making, and