Assc Dir,Fin Aid Client Svcs

Position Title: Assc Dir,Fin Aid Client Svcs

Employee Classification: Assc Dir,Financial Aid

College/Division: Student Success & Enroll Management

Department: 521040-UNIV FIN AID & SCHOLARSHIP SVCS

Internal or External Search: External - Open to all applicants

Location: Las Cruces

Offsite Location (if applicable):

Target Hourly/Salary Rate:  $59,965.78 Commensurate with experience.

Appointment Full-time Equivalency:  1.0

Exempt or Non-Exempt:  Exempt

Summary:  The University Financial Aid and Scholarship Services Department at NMSU seeks an active and highly motivated student-centered individual with strong interpersonal skills to fill the Associate Director, Financial Aid Client Services position.

Classification Summary:
Manages and administers financial aid programs for students, including staff and resource management, reports and program reviews, compliance with university and funding agency requirements, and student financial aid applications and counseling.

Classification Standard Duties:
Oversees the operations of the unit, ensuring compliance with the University, state, and federal laws, policies, and regulations. Initiates contact with at-risk students. Provides information to enhance academic skills and/or provide intervention to keep them enrolled. Compiles and monitors data from intervention contacts to analyze for patterns of reasons for student attrition.Develops and monitors operating budget, prepares back-up budget documentation and provides fiscal direction to the unit. Oversees schedules of staff and tutors at four campus locations. Monitors subject matter offered. Attends DACC and NMSU committee meetings. Oversees the supervision of personnel, which includes work allocation, training, promotion and enforcement of internal procedures and controls, and problem resolution; evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance. Assists in developing and coordinating the technical aspects of the administration of scholarship and/or non-scholarship student financial aid programs; Participates in development, implementation and maintenance of policies, objectives, projects and short and long range planning to accomplish goals. Represents the organization in the community; promotes programs and/or policies. Maintains the Banner Financial Aid system including: coordination with ITS for the installation and testing of releases and patches and the oversight, testing and maintenance of modules. Oversees the Federal Family Education Loan Program (FFELP) Stafford/PLUS Loan program and interfaces with the New Mexico Student Loan Corporation and other guarantors. Coordinates financial aid disbursement with the Bursar and Accounts Receivable offices. May administer accounting, reporting, and funding levels for specific programs, coordinate audits and program reviews,coordinate public information and outreach programs, and develop sources of financial aid at the state and national levels. May manage specialized databases and personal computer networks; may produce specialized statistical reports. Performs miscellaneous job-related duties as assigned.

Required Education, Experience, Certification/License, Equivalency
Required Education:Bachelor's degree in a related field.; Required Experience:Five (5) years of professional experience related to the standard duties as outlined.; Equivalency:None; Required Certification/License:

Knowledge, Skills and Abilities
KNOWLEDGE:Knowledge of financial aid policies, procedures, and eligibility requirements. Knowledge and understanding of all aspects of student financial aid and scholarships. Knowledge of budgeting, cost estimating, and fiscal management principles and procedures. Knowledge of faculty and/or staff hiring procedures.; SKILLS:Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Skill in the use of personal computers and related software applications. Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures. Skill in organizing resources and establishing priorities. Employee development and performance management skills. Working knowledge and skill in operating in the Banner Financial Aid system and related module components.; ABILITIES:Ability to develop and maintain recordkeeping systems and procedures. Ability to communicate effectively, both orally and in writing. Ability to develop,