Associate Director, Quality Program Manager

Date Posted:

2024-08-21

Country:

United States of America

Location:

CA320: El Seg.-So. Campus Bldg E01 2000 East El Segundo Boulevard Building E01, El Segundo, CA, 90245 USA

Position Role Type:

Onsite

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression.  We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat.  Our team solves tough, meaningful problems that create a safer, more secure world.

We are currently seeking a seasoned professional for our Associate Director, Quality Program Manager (QPM) position. The effective candidate can reside in any of the following locations:

• Forest, MS
• El Segundo, CA

This is an onsite position.

The QPM for the Ground Based Surveillance (GBS) Product Group will be responsible for promoting and executing against a thorough quality mindset, practices, knowledge sharing, and collaboration. The effective individual will oversee implementation of strategic quality improvements in the program and will eventually develop a team of direct and indirect reports.

This role will be the primary Quality & Mission Assurance (QMA) interface for the customers and suppliers, ensuring the effective implementation of all the QMA requirements of the program, and provide oversight and coordination to the in-country supplier quality managers supporting program requirements. This business may include some industrial participation, both co-development and co-production, domestic and International.

Ground Based Surveillance (GBS) Product Group of the Strategic Sensors and Precision Strike (SSPS) Sub Strategic Business Unit (SSBU) is part of the Air and Space Defense Systems (ASDS) Strategic Business Unit (SBU) strategic business portfolio that provides proven capabilities to our customers worldwide. As the GBS business area continues to grow, the QPM will be responsible for developing a matrixed team of up to 25 employees. The GBS portfolio includes a diverse set of international and domestic programs presenting unique challenges and strong business opportunities. This business will face challenges consistent with both recurring and new development programs that require advanced quality leadership experience in Engineering, New Product Introduction (NPI), Supply Chain, Operations to ensure continued program results. 

What You Will Do

• Engage on both strategic and tactical levels, focusing on quality, cost and schedule performance, early engagement, influencing and providing differentiating quality value to program teams and customers.
• Develop and grow a team of Quality Program Leads.
• Prime QMA interface with the program, customers, and supporting Integrated Product Teams (IPTs).
• Responsible for guidance, leadership, and support on all matters pertaining to GBS business including resourcing, technical quality and financial performance, and compliance to Raytheon procedures and contractual requirements.
• Establish effective relationships with internal and external customers with the ability to manage and influence across multiple levels of stakeholders.
• Responsible for quality of delivered products and services to our customers, management of quality risks, uncertainties and opportunities, leadership in resolution of customer expectations and relationships related to QMA.
• Primary QMA liaison on all matters pertaining to requirements, definitions, technical quality, and program implementation decisions.
• Develop and implement strategic and tactical QMA plans that will directly affect the programs execution and influence on-time delivery.
• Identify and facilitate continuous improvement initiatives for processes and command media using significant conceptualizing, reasoning, and interpretation skills.
• Assuring inclusion of quality requirements, planning, and consistency for program estimates and proposals.
• Responsible for effective Root Cause Corrective Action (RCCA) and Failure Review and Corrective Action System (FRACAS) activities for systemic issues and to ensure extensive RCCA.
• Facilitate the application of statistical process controls to special processes and key product characteristics to ensure products meet end item performance requirements and mission assurance objectives.
• Accountable for quality performance and scope responsibility to financial Estimate and Completion (EAC) Reviews and overall Quality EAC planning.

Qualification You Must Have

• Typically requires Bachelor’s degree in Science, Technology, Engineering or Mathematics (STE