PC Tech (Full-Time)

Looking for a career where you love what you do and who you do it with? You’re in the right place. Healthcare here is different – we’re locally owned and led by our physicians, and all decisions are always made right here in Central Iowa. By working at The Iowa Clinic, you’ll get to make a difference while seeing a difference in our workplace. Because as one clinic dedicated to exceptional care, we’re committed to exceeding expectations, showing compassion and collaborating to provide the kind of care most of us got into this business to deliver in the first place. Think you’ve got what it takes to join our TIC team? Keep reading…A day in the life… Wondering what a day in the life of a PC Tech at The Iowa Clinic might look like?

• Arrive at work in the morning for standard clinic hours – on call as needed including weekends. As a bonus, we have a “dress for your day” policy that allows you to wear jeans when your schedule permits!
• Enjoy a change of scenery by traveling to assist our frontline healthcare workers onsite at our 16 locations in the Des Moines Metro area, which include West Des Moines, Ankeny, Waukee, Adel, Altoona, Grimes, Indianola, Johnston, Urbandale, and Des Moines. All mileage will be reimbursed!
• Perform moderately complex maintenance tasks, troubleshoots and repairs computers, mobile devices, kiosks and peripheral equipment for The Iowa Clinic.
• Install hardware, new software releases, system upgrades, maintains data files, loads programs and prepares systems for users.
• Demonstrate knowledge of commonly used networking concepts, practices, and procedures.
• Install, troubleshoot and maintain telecommunications equipment for The Iowa Clinic.
• Provide monthly billings statements, usage reports, updates users and telecommunications inventory, performs changes via call switch and trains users on phone equipment and voicemail.

This job might be for you if you have…Qualifications

• A desire to find a meaningful, fulfilling career
• Exceptional patient skills
• The ability to prepare and maintain records
• Effective communication skills (written and verbal)
• A positive and team-oriented attitude

Requirements

• Associate's degree or higher education.
• MCP
• A+ Certification
• Two + years previous working knowledge of computer operations.
• Reliable transportation to commute to our 16 locations.
• On-Call availability outside of standard clinic hours including the weekend.

Bonus points if…

• You love exceeding people’s expectations
• You enjoy having fun where you work
• Finding meaningful connections is what you live for

Know someone else who might be a great fit for this role? Share it with them! What’s in it for you

• Employee incentives to share in the Clinic’s success
• Quarterly volunteer opportunities through a variety of local nonprofits
• Training and development programs
• Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on
• Monthly departmental celebrations, jeans days and clinic-wide competitions
• Employee rewards and recognition program
• Health and wellness program with up to $350/year in incentives
• Employee feedback surveys
• All employee meetings, team huddles and transparent communication