Senior Manager, Strategy & Operations

Your day to day

Create and drive the P&T strategy: 

• Create strategic presentations: develop paper/presentations to the Board, EC, SLT 
• Strengthen planning (annual/ quarterly) planning mechanisms w/ repeatable structures for priority management  
• Partner across P&T to drive clarity of a clear P&T value prop and develop strategies for key priorities  
• Support key initiatives, to support product deployments / enhancements  

Embed P&T strategy & messaging: 

• Manage P&T Messaging Center of Excellence (CoE) ensuring key assets, are easily leveraged, distributed, & understood for P&T Operations function 
• Cascade P&T’s strategy and priorities consistently across the P&T leadership teams, and functional/regional leadership team meetings 
• Partner with Communications to ensure all P&T colleagues (e.g., via townhalls) and owners (e.g., via webinars) are engaged and informed about our positioning 
• Partner with Product Marketing on messaging that supports owner-related communications with clear, aligned narratives 
• Equip IHG stakeholders with tools and assets to amplify the value of the IHG brand through our P&T value story  

Activate strategy with P&T leaders & key stakeholders: 

• Represent P&T’s holistic strategy and value in high-visibility presentations, acting on behalf of P&T leadership  
• Enable alignment and connection across P&T leadership through SLT/ELT forums, offsites, and events focused on building enterprise mindset 
• Support the planning of P&T presence at select industry conferences, ensuring message clarity, alignment, and consistency 
• Ensure that P&T’s overarching story is represented through all conference-related engagements 
• Collaborate across P&T teams to support product launches and delivery of key enterprise priorities 

Partner with Product teams to drive key initiatives: 

• Collaborate across P&T teams to support product launches and delivery of key enterprise priorities 
• Embed AI best practices & tool recommendations to drive efficiency & consistency  

 What we need from you

• Strong Consulting and executive stakeholder management experience in complex, matrixed organizations 
• Deep understanding of strategy development, messaging frameworks for senior executive audiences 
• Demonstrated proficiency in leveraging AI tools and best practices to drive operational efficiency, strategic decision-making, and consistent messaging  
• Proven ability to cascade strategy across functions, and influence both internal and external stakeholders 
• Familiarity with competitive benchmarking and identifying relevant market trends and insights 
• Excellent written and verbal communication skills; able to create polished content under tight deadlines 
• Global and regional business experience, particularly in technology or hospitality organizations   

Travel - limited

Location - Our hybrid work structure is an expectation of three (3) days a week in the ATLANTA office.  This expectation may be adjusted to evolve with the changing needs of the business.

The salary range for t his role is $120,000 to $150,000.  This role is also eligible for bonus pay.  We offer a comprehensive package of benefits including time off, medical/dental/vision insurance, 401K and other benefits to employees.

#LI-SM1

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?