DevOps Engineer - SRE

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Job Description

Your Career

We are seeking an experienced and innovative DevOps Engineer to join the Worldwide Shared Services (WWSS) organization. In this role, you will help us build and operate applications that leverage AI technologies to transform our business. 

Your Impact

• You will develop Infrastructure-as-code, which will be used to orchestrate development and production cloud environments for our internally developed AI solutions. 

• You will build interactive web apps using frameworks such as Gradio and Streamlit. 

• You will build tools for the automatic remediation of known issues.

• You will build CI pipelines and automation processes

• Participate in the on-call rotation supporting the applications and infrastructure.

• Collaborate with subject matter experts to troubleshoot and resolve issues effectively.

• Document standard operating procedures (SOPs) for environment setup, management, and teardown.

• Perform regular updates, maintenance, and performance monitoring of environments.

• Monitor basic environment performance and user feedback 

Qualifications

Your Experience 

• Technical Experience

  • High Proficiency with Infrastructure as Code (IaC) tools Terraform, Ansible, Packer, and Vault

  • Proficiency with cloud computing concepts and administration (GCP - preferred)

  • Proficiency with CI/CD and Configuration Management (GitLab preferred)

  • Experience with containerization technologies such as Kubernetes or OpenShift is a plus

• Networking and Security

  • Understanding of networking fundamentals and security best practices

  • Knowledge of identity and access management (IAM) principles

• Scripting and Repeatability

  • High Proficiency with scripting languages (Python, Bash, Go) 

• Problem Solving and Communication

  • Strong analytical and problem-solving skills

  • Excellent communication skills, able to convey complex technical concepts to non-technical audiences

• Certifications

  • Relevant certifications (e.g.,  GCP Professional DevOps Engineer, Terraform Authoring and Operations Professional, Red Hat Certified OpenShift Administrator) are a plus

• Workload Management

  • Experience in using industry-standard project management and problem-resolution tools

• Palo Alto Networks Cybersecurity Apprentice and Cybersecurity Practitioner certifications certifications are strongly encouraged.

Additional Information

The Team

The Worldwide Shared Services team is dedicated to empowering Palo Alto Networks’ go-to-market teams through innovative solutions and strategic guidance to drive superior outcomes. We strive to equip our