Property Manager / Maintenance Technician - Rent Free Unit Included

Description

SUMMARY / OBJECTIVE

The Property Manager is responsible for overseeing the daily operations of the apartment community, managing both property and maintenance functions. This role focuses on providing quality service to residents, handling property operations efficiently, and completing necessary administrative tasks. The Property Manager will also take on maintenance duties, including grounds cleanup, preventative maintenance, repairs, apartment turnovers, and janitorial work. Strong technical expertise in one or more building trades is highly preferred, along with a commitment to maintaining cleanliness, delivering excellent customer service, and keeping the environment hazard-free. This position reports to the Regional Property Manager. Rent-Free Unit included.

ESSENTIAL FUNCTIONS

Property Manager:

• Codes invoices in a timely and accurate manner for approval.
• Maintains resident records to comply with appropriate affordable housing and state regulations.
• Maintains property management software to accurately reflect the current operational circumstances at all times.
• On an ongoing basis, responsible for collection of rent and other income, and properly depositing and recording receipts in a timely manner.
• Prepares and delivers notices to residents (i.e., lease violations, termination, inspection, work order, etc.).
• Coordinates move in date with maintenance rent ready date.
• Manages the leasing process from initial application to move-in.  
• Follows and enforces all fair housing and landlord tenant laws and regulations.
• Effectively markets the property to ensure occupancy goals are met and build and a positive community image of the property.
• Ensures that the property meets financial performance goals.
• Maintains waiting list in accordance with federal regulations. Ensures that an appropriate number of applicants remain pre-qualified to ensure timely move-in when notice to vacate is received.
• Enforces agency regulations, lease terms, and house rules.
• Ensures that maintenance staff complete unit turns timely, process invoices timely, and maintain excellent curb appeal.
• Accurately codes daily time in the timecard reporting system.
• Performs other related duties as assigned.

Maintenance Technician:

• Cleans up after work is complete.
• Performs repairs on the property, including painting, carpentry or wall repair, and minor plumbing, electrical, air conditioning, heating, etc.
• Secures, cleans, repairs, and applies bed bug treatment to all units during turnover process as directed by the Regional Property Manager.
• Maintains exterior common areas and grounds, including lawns and flowerbeds, shrubbery, parking areas, and trash pickup.
• Provides on-call maintenance service as directed by the Regional Property Manager. Responds to emergencies as instructed and completes incident/accident reports related to emergency or incident.
• Sets up conference room and community space as needed (If applicable).  
• Advises the Regional Property Manager on the overall condition of the property, including potential hazards.
• Follow through with 504 Self Evaluation repairs and maintenance, as directed by the Regional Property Manager.
• Complete Purchase Orders and submit for approval.
• Utilizes Yardi maintenance/work order system to record all maintenance work, including closing out work orders. 
• Performs triannual unit inspections.
• Performs other related duties as assigned.
• Complete assigned training in a timely manner.

Requirements

COMPETENCIES

• Ability to effectively manage and solve problems.
• Ability to take direction from a supervisor.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to use a computer for utilizing property management software, word processing, spreadsheets, e-mail, & web browsing.
• Ability to write legibly.
• Ability to work in a collaborative manner, as a member of a site team.
• Ability to relate professionally with vendors, residents, and co-workers.
• Excellent verbal and written communication skills to communicate effectively with people from diverse backgrounds.
• Ability to monitor budgets.
• Excellent interpersonal skills with good negotiation tactics.
• Ability to commit to the mission and values of the organization.  
• Ability to be flexible to change work plans.
• Proactive and independent with the ability to take initiative.
• Ability to maintain a professional personal appearance.
• Ability to drive a car (and a valid drive