Global HR Operations Director

It’s not just about your career or job title… It’s about who you are and the impact you will make on the world. Because whether it’s for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you’re in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.

Preferred location: Strong preference to Pittsburgh and Chicago.  Will consider other locations and remote for highly qualified candidates. 

Who will you be working with?

Leading a high performing, global team responsible for leveraging technology, processes, and continuous improvement to provide key HR services.  Working with HR COE and Business Leaders in various geographies and business lines to assess services, improve, and develop strategic roadmap.   Partnering with and supported by peers in HR Shared Services including leaders of HR Technology, HR PMO, HR Analytics, and USA Payroll.

How will you make a difference?

The Global Leader of HR Operations manages a large team of employees around the globe to blend leadership, technical expertise, and operational excellence to enhance our HR functions’ efficiency and effectiveness.  The Leader of HR Operations will develop and continuously fine tune a strategic direction while ensuring operations of existing services – supporting our HR Partners and impacting our employees.

What do we want to know about you?

Basic Qualifications

• Bachelor’s degree in related field or equivalent education and/or experience.
• Minimum of 8 years of HR experience, with at least 3 years in progressive leadership roles.
• Minimum of 5 years of experience in global HR Operations such as employee transactions, hiring, terminations, job changes, onboarding, compensation changes, and/or offboarding.
• Minimum of 3 years of experience with HR Systems such as Workday, Oracle HCM, PeopleSoft, Kronos, ADP, 1C, Ramco, and/or UKG Workforce Management Pro. 
• Experience leading individual contributors, teams, and departments. 
• Proven track record of managing HR functions in a complex, international environment.
• Strong understanding of global HR practices.
• Excellent leadership, communication, and interpersonal skills.
• Fluent in English; additional languages are a plus.

Preferred Qualifications

• Substantial experience in system and process supporting Human Resources in core HRM/HR administration, payroll, timekeeping, and/or benefits within a large, complex enterprise, ideally across a range of geographies and segments.
• Experience in Microsoft products such as Teams, Word, PowerPoint, SharePoint, Excel, and PowerBI.
• Experience supporting and implementing mergers, acquisitions, divestitures, and joint ventures.
• Experience in supporting and leading pieces of large-scale projects and initiatives in a global company.
• Enjoys working and thriving within a large corporate, matrix environment.
• Experience leveraging artificial intelligence (AI) and driving adoption across the HR lifecycle. 
• Experience with Lean, Six Sigma principles to drive continuous improvement.

What will your typical day look like?

Responsibilities include but are not limited to:

• Develop and implement global HR strategies and improvements that support the company’s business objectives.
• Oversee the management of HR Operations across 40+ countries ensuring compliance with local labor laws and regulations.  You need not be an expert in all labor laws and regulations.
• Lead a department of HR professional to deliver high-quality services in hiring, onboarding, job changes, some payrolls, terminations, offboarding, and data quality.
• Collaborate with senior leadership to align HR processes and systems with business needs and future plans.
• Manage the HR Operations budget and forecast for future needs.
• Drive continuous improvement initiatives to streamline HR processes, policies, and practices that enhance the employee experience.
• Leverage data and meta data to tell a compelling story about the services provided by HR Operations with insights to opportunities, enhancements, and trends.
• Help support and train HR Managers and HR Business partners on common employee processes.
• Explore HR technology (Workday, UKG, Workforce Management Pro, ADP, and related vendor) to enhance and improve service offerings and cost structure.
• Lead and/or help support project initiatives such as Merger and Acquisition activities, Workday enhan