Jobs and Careers
FL
Teamlead Technical Customer Support (m/w/d)
Flexoptix GmbHGermanyfull_timeVerifiedPosted 16 Jun 2025
About the role
- As captain, you will put together our new support team. You will not only ensure a positive atmosphere, but also promote individual growth in this team of three
- You are fully in the picture when it comes to our transceiver product world. You keep track of the latest developments and share your knowledge
- You see problems as an opportunity to demonstrate our problem-solving expertise. No matter how challenging the technical hurdles may be, you don't lose your head - even in hectic times
- You are not afraid of change and develop innovative concepts to continuously improve our technical support
- You are an IT enthusiast with a lot of know-how
- You have already gained experience with optical transmission technology and network technology and are ready to expand your knowledge further
- You have leadership talent and at least two years of experience in managing employees
- You know how to motivate a team and continuously enable good team performance
- You are linguistically gifted and can communicate fluently and well in both German (B2) and English (B2) - whether in writing or orally. Communication is important to you and comes naturally
- An attractive package: In addition to the gratifying salary, we offer a robust company pension plan to help you build a secure financial future and a Company Health Insurance Plan with a coverage that goes beyond the basics, providing you with additional benefits to support your health journey.
- Access to Top-notch IT and Office Equipment: Operating system and hardware of your choice, additional tech equipment that you need, screens, you name it — we want to enable you to do your best work.
- Stay Active and Healthy with our Gym partner: Maintain your well-being with our health and sports offer.
- Feeling hungry? We've got you covered! Fuel your workday with a delicious lunch from our diverse menu selection. Enjoy fresh fruit and cereal anytime you need a snack. Plus, you'll find chocolates in every corner of our office to satisfy your sweet tooth.
- Personal Development: Expand your skills and knowledge through workshops, conferences, language courses, advanced training, and webinars.
- Convenient Location and Transportation Options: Our office is conveniently located in the woods and easily accessible by public transport, car, or bicycle, making your commute a breeze and we've got you covered with covered bicycle parking and warm showers available onsite.
- Enjoy 30 days of annual vacation, giving you ample time to relax, recharge, and explore new experiences.
- Stay Active and Eco-Friendly with Bike Leasing: Stay active with our bike leasing program, offering a convenient and sportive commuting option.
- Hybrid/Onsite Working: We offer flexible hybrid/onsite working arrangements allowing you to work remotely and dedicating three days to onsite
- Discounted Public Transport Tickets: Save money on public transportation with our discounted public transport tickets, making you wanting to travel more.
- Make an impact! Work in an innovative, deep tech product that adds value to the telecommunication world! Become a crucial part of something new, big and exciting where you can truly make an impact!
Would you like to find out more about Flexoptix as an employer? Then take a look at LinkedIn, Kununu, Instagram or Facebook.
Flexoptix is an equal opportunity employer and values diversity. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s