Supervisor Membership

Supervisor Membership

Hybrid opportunity within Lewiston, ID; Boise, ID; Medford, OR and Portland, OR

Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system.  

Who We Are Looking For: 

Every day, Cambia’s dedicated team of Membership Supervisors are living our mission to make health care easier and lives better. As a member of the [Group Membership Services team, our Supervisor Membership monitors staff and workflow to ensure timely, high-quality enrollment and billing processing while maintaining performance standards. The role supports members, providers, groups, and internal departments in compliance with State, Federal, and company guidelines – all in service of creating a person-focused health care experience.  

Do you have a passion for mentoring others and driving operational excellence? Do you thrive in a fast-paced environment where attention to detail and compliance are critical? Then this role may be the perfect fit.

What You Bring to Cambia: 

Qualifications:  

• Supervisor of Membership would have a Bachelor's degree in Business Administration or related field and 3 years of accounting related experience, preferably in the healthcare industry and demonstrated leadership/supervisory experience or the equivalent combination of education and experience.

Skills and Attributes: 

• Proven ability to set team priorities, oversee work outputs and timelines, and manage scheduling, attendance, facilitation, inventory, and issue resolution

• Experience developing, training, and leading teams across multiple locations or remote settings while establishing productivity, quality, and service standards

• Strong analytical skills to identify problems and trends, develop solutions, and implement effective action plans

• Excellent verbal and written communication skills across all organizational levels, with strong customer service abilities for internal and external stakeholders

• Knowledge of insurance industry regulations, mandates, and accounts receivable processes

• Ability to organize, plan, and prioritize assignments across multiple concurrent projects

• Background in high-volume processing centers with demonstrated success balancing production demands with quality service and performance management

• Experience with AI tools and technologies to enhance productivity and decision-making highly desired

What You Will Do at Cambia:  

• Assigns and prioritizes work, sets team goals, coordinates daily activities, and provides regular updates through 1:1 and team meetings

• Monitors individual and team performance to ensure timely completion of work in accordance with department standards, procedures, and medical policy compliance

• Ensures full team participation in MTM, URAC, and all compliance requirements while acting as a resource and escalating issues appropriately

• Participates in hiring, provides ongoing coaching and performance management, writes performance reviews, ensures new hire training completion, and assesses staff development needs

• Facilitates maintenance of reference manuals, work procedures, and guidelines through the Change Management Committee process

• Participates on project teams by recommending solutions, translating business requirements, and leading division projects or process improvement initiatives

• Completes special projects including partnering with project managers to track, analyze, and present data to departmental leadership

• Ensures accurate and timely billing/reconciliation processing according to company timelines; for Government Programs, manages CMS capitation payment receipt and MSP-based fund reconciliation

The expected hiring range for a Supervisor Membership is $62,900 - $85,100 depending on skills, experience, education, and training; releva