System Ops Analyst

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you “Dare to Grow” with us?

 

YOUR ROLE
Are you known for your technology skills? If so, we have an opportunity that would allow you to be the primary on-site IT point of contact with internal/external customers, sales, quality and other teams as appropriate.

 

 

WHAT ARE YOU GOING TO DO?

• Serve as the primary, on-site IT point of contact with groups, such as internal/external customer, sales, quality, and other teams as appropriate. Coverage may include 24x7 support of the operation.
• Assist with the analysis, definition and documentation of detailed specifications for new & existing applications in compliance with CEVA IT ISO methodologies.
• Assist with system maintenance, configurations, and installation of various hardware technologies & software products.
• Operate & maintain CEVA computer systems, including but not limited to PCs, printers, RF equipment, data collection devices, etc.
• Maintain IT training materials and work instructions.
• Train appropriate team(s), as required.
• Maintain prioritized IT task list and coordinate with CEVA Corporate office to ensure task resoolution occurs.
• Effectively identify and escalate IT issues as appropriate.
• Serve as SME (Subject Matter Expert) for CEVA application(s).
• Pro-actively & continuously seek to improve the highest level of service from the application(s).
• Log all appropriate IT problems in the CEVA Help Desk system for tracking and analytical purposes.
• Perform other duties, which may include operational assignments, as required.
• The above list of accountabilities is not exclusive or exhaustive and is not intended as a list of individual tasks. The role holder will be required to undertake such tasks as may reasonably be expected commensurate with the scope and grading of the role. Role profiles should be regularly reviewed to ensure they are an accurate representation of the role.

 

WHAT ARE WE LOOKING FOR?

• Bachelor’s degree preferred.
• Computer Operations experience is a plus
• 1+ years experience with Logistics applications (ex. Transportation, Warehousing, Cross dock, sequencing, etc).
• Knowledge of MS Project, Work, Excel, Visio, etc.
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