About the role
WHO ARE WE?
Come join our dedicated team at South Port Square, a 40-acre campus in Port Charlotte, close to Charlotte Harbor and Punta Gorda — one of Florida’s best-kept secrets! You'll be part of a team with a strong work ethic, where management and co-workers are committed to making a positive impact on our residents’ lives. These extraordinary leaders will help you craft a fulfilling senior living career.
For over 30 years, South Port Square has been meeting the growing needs of retirees and seniors. We’re one of twelve retirement communities in Florida managed by Life Care Services (LCS), the nation’s leading developer and manager of senior living communities.
We strive to create an environment of trust and transparency, helping employees find purpose in their work and reach their highest potential. South Port Square is actively seeking a hospitality-driven professional to join our growing team!
ABOUT THE ROLE:
The Residency Counselor is responsible for sales and closing activity that meets or exceeds expectations. The Residency Counselor manages the sales process from inquiry to residency by effective representation, negotiation, and promotion of the community to the individual consumer and influencers.
Here are a few of the daily responsibilities of a Residency Counselor:
- Meets and exceeds personal sales expectations.
- Effectively responds to new inquiries in a timely manner.
- Ensures that all prospect inquiries are managed, and that timely follow-through is maintained in accordance with designated time frames.
- Utilizes C3 Leads effectively by promptly inputting data and uses the system to manage assigned lead base.
- Uses Direct Sales Performance Indicators (DSPI’s) to set goals and diagnose areas of strength and needed improvement.
- Generates adequate presentations by effective prospecting. This can include phone outs, referral generation, use of e-mail, home visits, etc.
- Staff the office to meet business needs which may include evenings, weekends, and holidays.
- Communicates with key influencers impacting the buying decision.
- Participates in marketing events as directed by the Marketing and Sales Director
- Understands and articulately represents all documents related to residency, including Residency Agreement, Disclosure Statement, etc.
- Assumes responsibilities for personal work areas and maintaining areas in a presentable manner.
- Implements Extraordinary Impressions best practices in the marketing office and influences hospitality focused environment throughout the community.
- Maintains a professional appearance at all times.
Here are a few of the qualifications we need you to have:
- Two years’ experience in marketing/sales
- Bachelor’s degree or commensurate experience required
- One year experience in senior housing or healthcare-related field
- Experience in all Microsoft Office Applications
- Excellent verbal and written communication skills
- Solid presentation skills (small and large group)
- Strong closing skills
What We Offer:
- Work today, get paid tomorrow with DailyPay! South Port Square now offers DailyPay - a program that allows employees to access their earned income on demand, as it's earned.
- Benefits for full and part-time staff, including health, dental, vision, 401K and more!
- Fun, caring, inclusive work environment!
Many roles in the community may require that we ask about your vaccination status. This could include MMR, chicken pox, hepatitis, flu, and COVID-19 vaccine status.
Full-Time
Salary: From $28.85 per hour
If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!
EEO Employer
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