Senior Field Service Engineer

VESCO, a Busch Vacuum Solutions company, is a leading manufacturer of vacuum furnaces, vacuum pumps, compressors, and blowers for use in industries such as semiconductor manufacturing, food processing, metallurgy, biomedical, and material handling.

 

VESCO has an immediate direct hire opportunity open for a Senior Field Service Engineer position to be based out of our East Windsor, Connecticut service center!  Applicants must possess a valid drivers’ license and be able to travel within the designated region up to 100% of the time.  When not working at a customer site, this position will report to our service center, thus residency in the East Windsor area is required.

 

The Senior Field Service Engineer installs, inspects, troubleshoots, and maintains the systems at end-user customer locations and will assist in providing training to other field service team members.

 

We are looking for highly motivated, autonomous, detail-oriented people that are experienced in providing outstanding customer service in dynamic environments.  Qualified individuals should apply NOW for an opportunity to find out why VESCO is an amazing place to work!

 

Job Responsibilities

• Perform field service support, including installations and start-up, sustaining and preventive maintenance, and modifications to vacuum furnaces, vacuum pumps, systems, controls, PLCs, and drives
•    Perform advanced field service repair, to vacuum furnace, vacuum pumps, and systems; including modifications to equipment at customer sites
• Provide field support for electrical troubleshooting, in conjunction with systems and engineering teams
• Perform field service preventive maintenance, when needed
• Perform equipment health check: check base pressure, pumping speed, and test other vital components to ensure optimal performance
• Conduct advanced warranty evaluations, for vacuum system application and process as well as mechanical and minor electrical or control panel troubleshooting; submit all warranty-related service reports and documentation
• Perform on-site equipment startup and operator training for pumps and systems
• Demonstrate knowledge of rotating equipment as follows:
  • Start / Stop rotating equipment and furnaces.
  • Using display module - access vital data (setpoints, event logs, error codes etc.)
  • Set up equipment temperature, purge flows, and other essential items to manufacturer’s specification,
  • Identify name and know function of major component (sensors, motors, gas systems, etc.)
  • Configure furnace and pump parameters (model, warning setpoint, alarm setpoint, etc.) for new installation,
  • Diagnose of root problem and making necessary repairs,
• Fulfill field service safety requirements including safety training, safety certifications and maintain safety equipment / toolin