Unique Assets Managed Services Team Manager
SS&C TechnologiesAbout the role
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
Job Title: Unique Assets Managed Services Team Manager
Locations: Fort Worth, TX | Hybrid
SS&C Technologies is the world’s largest independent hedge fund and private equity administrator, as well as the largest mutual fund transfer agency. SS&C’s unique business model combines end-to-end expertise across financial services operations with proprietary software and solutions to service even the most demanding customers in the financial services and healthcare industries.
Why You Will Love It Here!
- Flexibility: Hybrid Work Model and Business Casual Dress Code, including jeans
- Your Future: 401k Matching Program, Professional Development Reimbursement
- Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
- Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
- Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees
- Training: Hands-On, Team-Customized, including SS&C University
- Extra Perks: Discounts on fitness clubs, travel and more!
What You Will Get To Do:
- Oversees the Real Estate, Oil & Gas, and Tax Managed Services Teams and is a point of escalation
- Support the teams as a people manager
- Oversees the input and maintenance of data in TRMS, TMMS and the tax system per the responsibilities defined
- Oversees development and maintenance of daily, monthly, quarterly and annual procedures
- Ensures that transactions are balanced and documented according to policies and procedures
- Oversees coordination of the processing of activity
- Ensures daily deadlines for processing and reconciliation are met
- Coordinates schedules for activity with each client
- Ensures reconciliation outages are resolved in a timely manner
- Research, document and manage client escalated issues, provide user support to clients and log client requests for services as needed to a timely resolution
- Build, maintain and foster positive and growing relationship with clients
- Partner with SS&C | Innovest internal business partners to identify issues and assist in resolution
- Demonstrate relentless focus on accurate and timely processing for the client
- Be an advocate for client issues and concerns
- Clearly communicate issues and concerns to applicable parties on the client’s behalf
- Build, maintain and foster positive and growing relationships with all departments of SS&C Innovest, and with vendors
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