Manager Analytics Business Intelligence

Position Summery

The Manager of Employer Reporting and Analytics manages staff, helps sets priorities for the department, and provides advanced analytical support related to employer analytics. Provides project management and requires the use of advanced analytical and reporting skills and process improvement methodologies to design and review evaluation plans, coordinate data collection across groups, guide and develop analysts for reporting support, leading team meetings, and mentor junior staff.
The Manager must maintain an understanding of the changing health care reporting expectations and the impact of such changes on the Plan and employers purchasing the Plan's products. The Manager must remain current on analytic techniques and methodologies, data sources, data available within the Providence Health System and other public and proprietary sources. The Manager must also build and maintain relationships with other leaders across the organization including, Sales, Underwriting, QMM, IS, and outside the organization (brokers, producers, and major accounts.
Key Responsibilities
- Assuring the appropriate staff is hired, trained, and that staff performance is reviewed on schedule.
- Oversees the translation of varied and complex data into well documented utilization and quality performance reports and analyses while adhering to quality assurance techniques to meet critical business needs. This requires high level analytical skills and advanced statistical methodologies.
- Obtaining, cleaning, and reconciling data from multiple data sources to determine the most accurate data to present to guide decision-making.
- Prioritization of multiple high priority projects to meet deadlines.
- Continual attention to maintaining the current processes for reporting, including documentation on the report of the key criteria used.
- Working and leading teams with diverse clinical customers with varying levels of expertise in measurement to gain consensus on projects and initiatives.
- Establishing team goals and objectives and in monitoring progress toward meeting them.
- Reports must be constructed so they can be relied upon for direction changes in management of quality initiatives.
- To balance the need for scientific rigor with the need for concise and quickly available outcomes information.
- Anticipating the impact of the new Healthcare Reform on Employer Analytics and how it will change the way we currently report and analyze data.

 Essential Functions

Provides management oversight to the staff. This includes 6-month performance meetings, day to day interaction to set priorities, and assistance with professional development of staff in the department. Responsible for new staff hiring process, annual performance reviews, staff development and discipline.
Sets strategic and operational objectives.
Provides advanced analytical support to senior leaders (including but not limited to Sales, Underwriting, QMM).
Organizes, prepares, and distributes complex financial analysis and operational reports utilizing multiple data systems.
Leads new strategic data-related projects, such as Business Intelligence development, strategic PHP initiatives, and other high level projects.

Additional Responsibilities

Collaborates with Manager/Director on the operational budget for the Data Analytics department.
Works with leadership to develop and maintain a prioritization process for determining deployment of analytics resources for initiatives.
Guides and provides statistical analyses, Programming and technical data management or Database development.
Provides project management responsibilities for large-size projects that involve data and financial improvement across organization departments.
Informs Business Intelligence work to build and maintain a data warehouse for key data systems.
Develops and provides support for relational databases, including reporting, design, and data management.
Ensures that team maintains clear documentation on reports and other outputs to keep inclusion and exclusion criteria explicit for those interpreting the data.
Serves as a subject matter expert resource and technical lead in areas of applied statistics, database, and analytical tools, SQL programming, and data visualization software.
Maintains thorough knowledge of current and historical health plan database resources and provides technical support and interpretation of enrollment, service line, claims detail, provider, capitation, and other related databases.
Directs the automation of comprehensive reports using programming solutions database, statistical, and spreadsheet software for critical business needs.
Trains new analysts and data coordinators on application software, departmental analytic tools and data repository structure an