Site Reliability Engineer III

There’s nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world's most complex and mission-critical systems.

As a Site Reliability Engineer III at JPMorgan Chase within the Corporate Sector, you will solve complex and broad business problems with simple and straightforward solutions. Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions. You are a significant contributor to your team by sharing your knowledge of end-to-end operations, availability, reliability, and scalability of your application or platform.

Job responsibilities

• Guides and assists others in the areas of building appropriate level designs and gaining consensus from peers where appropriate
• Demonstrates and champions site reliability culture and practices and exerts technical influence throughout your team 
• Leads initiatives to improve the reliability and stability of web Hosting platforms using data-driven analytics to improve service levels  
• Collaborates with team members to identify comprehensive service level indicators and stakeholders to establish reasonable service level objectives and error budgets with customers 
• Demonstrates a high level of technical expertise within one or more technical domains and proactively identifies and solves technology-related bottlenecks in your areas of expertise
• Collaborates with technical experts, key stakeholders, and team members to resolve complex problems
• Provides comprehensive and ongoing guidance, tools, and solutions to support the firms’ growth
• Works toward becoming an expert on the applications and platforms under your influence while understanding their interdependencies and limitations
• Documents and shares knowledge within your organization via internal forums and communities of practice

Required qualifications, capabilities, and skills

• Formal training or certification on site reliability engineering concepts and 3+ years applied experience.
• AWS Exposure (Understanding and working experience in AWS applications, and understanding of resiliency, scalability, observability, monitoring etc,)
• Experience in provisioning AWS infrastructure through Terraform
• Experience as SRE in complex and mission critical applications involving multitude of components of varying technical generations
• Deep proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other site reliability best practices with the ability to implement these practices within an application or platform 
• Advanced knowledge in site reliability culture and principles with demonstrated ability to implement site reliability within an application or platform
• Advanced knowledge and experience in observability, monitoring, alerting, and telemetry collection using tools such as Cloudwatch, Grafana, Dynatrace, Prometheus, Splunk, etc.
• Fluency in at least one programming language such as (e.g., Python, Terraform, Ansible, Java Spring Boot, Shell Scripting, .Net, etc.)
• Strong communication skills with ability to mentor and educate others on site reliability principles and practices
• Deep knowledge of software applications and technical processes with emerging depth in one or more technical disciplines
• Drive to self-educate and evaluate new technology

Preferred qualifications, capabilities, and skills

• Ability to identify new technologies and relevant solutions to ensure design constraints are met by the software team
• Ability to initiate and implement ideas to solve business problem
• Experience building dashboards with products such as Grafana
• Prior experience in both Systems Engineering and Software Development

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also