Senior Final Assembly Line Supervisor - 2nd Shift

Date Posted:

2024-09-13

Country:

United States of America

Location:

HSC31: US137-North Charleston, SC 5400 International Blvd, 88-30 Final Ass , North Charleston, SC, 29418 USA

Position Role Type:

Onsite

Collins Aerospace, a subsidiary of RTX, is a global leader in technologically advanced and intelligent solutions for the aerospace and defense industries. Within the Interiors Division, we specialize in creating innovative and safe interior solutions that keep passengers safe, comfortable, and connected throughout their journey.

As the 2nd Shift Senior Final Assembly Line Supervisor, you will lead a team of Field Service professionals and technicians, ensuring high-quality support for our aircraft products. Your leadership will be crucial in coordinating technical support activities, optimizing manpower, and maintaining communication across departments to resolve technical issues efficiently. This role requires a strong focus on customer satisfaction, team management, and adherence to operational procedures.

May be eligible for relocation.

What You Will Do:

• Supervise and coordinate activities of Field Service professionals on the 2nd shift, ensuring compliance with organizational policies and procedures.

• Oversee on-wing maintenance, training, planning, and reporting of product performance.

• Manage technical products, services, logistics, and configurations to meet customer requirements.

• Conduct technical analysis for product implementations and modifications based on customer specifications.

• Perform preventive maintenance, modifications, and field changes to installed equipment.

• Lead startup, cut-over, and check-out activities for newly installed systems.

• Prepare operation and malfunction reports, ensuring all documentation is accurate and up to date.

• Collaborate with engineering teams to address equipment design problems and evaluate product performance.

• Participate in customer meetings to review quality and product performance metrics, analyze data, and report trends.

• Establish and maintain strong relationships with customers, addressing complaints and conducting satisfaction investigations to implement improvement plans.

Qualifications You Must Have:

• Typically requires a degree unless prohibited by local laws/regulations and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience or in absence of a degree, 9 years of relevant experience.

• Must be authorized to work in the U.S. without sponsorship now or in the future. RTX will not offer sponsorship for this position.

Qualifications We Prefer:

• Prior field support and/or supervisory experience preferred.

• Aviation or aerospace experience is preferred.

• Assembly/Installation experience within the aerospace industry is preferred.

• Ability to work 2nd Shift hours (2:30pm -10:30pm).

​What We Offer:

Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

At Collins Aerospace, our Interiors team is focused on innovation, safety and cost efficiency. But we don’t just get people from point A to point B. We’re committed to making air travel more comfortable, connected and secure. As a leader in aviation interior products and services, we’re helping airlines and original equipment manufacturers create a positive experience for their customers. With offices and manufacturing facilities in more than 12 states across the U.S. and more than 10 countries around the globe, we’re changing the game of aircraft interiors. Are you ready to join our team?

#reempowerprogram

This role is also eligible for the Re-Empower Program.  The Re-Empower Program helps support talented and committed professionals as they rebuild their capabilities, enhance leadership skills, and continue their professional journey.  Over the course of the 14-week program, experienced professionals will gain paid, on-the-job experience, have an opportunity to participate in sessions with leadership, develop personalized plans for success and receive coaching to guide their return-to-work experience.  Upon completion of the program, based on performance and contributions participants will be eligible for a career at RTX.

Minimum Program Qualificat