Associate Legal Operations Processor / Writs and Levies (Legal Services / Chief Operating Office)

About this role:

Wells Fargo is seeking multiple Associate Legal Operations Processors to support the Writs and Levies team in Legal Services within the Chief Operating Office (COO). For additional information on lines of business, refer to the external careers site at www.wellsfargojobs.com.

In this role, you will:

• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Interact with internal and external business partners
• Negotiate with external business partners to assure resolutions and deadlines are met
• Perform routine administrative, operational and customer support tasks relating to legal orders
• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
• Receive direction from supervisor and escalate non-routine questions
• Seek ways to improve work processes within established procedures
• Support more experienced processors with various operational tasks responding to legal orders while adhering to timeframes and state statutes requirements

Available Location: Preferred location listed below. Relocation assistance is not available for this position.

• 1525 W. W T Harris Boulevard, Charlotte, NC

Available Shift: 10:00 a.m. - 6:30 p.m. ET; Monday-Friday

• Shift is subject to change, based upon business need
• Shift may include additional hours, including holidays and/or weekends, as needed or scheduled

Training Details:

• Training hours are 10:00 a.m. - 6:30 p.m. ET, Monday-Friday, for approximately 4 weeks
• Must be able to attend full duration of required training period 

Required Qualifications:

• 6+ months of Legal Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Ability to be creative, innovative, and proactive in meeting enterprise needs
• Ability to collaborate and execute in a fast paced, high demand, environment while balancing multiple initiatives, priorities, and projects
• Ability to exercise independent judgment to identify and resolve problems
• Ability to interact with integrity and a high level of professionalism with all levels of employees including management
• Ability to manage effectively in a matrixed organization, creating a strong collaborative environment, while developing partnerships with many business and functional areas across the organization
• Ability to meet or exceed business goals and objectives, while fostering a team atmosphere
• Ability to work effectively in a matrixed and team production environment, across all organizational levels including executive stakeholders, where flexibility, collaboration, and adaptability are important
• Ability to work independently, innovatively, and proactively, while exercising sound judgment
• Excellent verbal, written, and interpersonal communication skills with demonstrated experience facilitating communication with all levels of employees including management
• Experience analyzing statutes, working with rules and procedures, and processing filings within multiple jurisdictions
• Proficient collaboration and influencing skills to achieve solutions that meet the needs of the organization; able to resolve issues, and overcome obstacles
• Proficient organizational skills with high attention to detail and accuracy
• Financial services experience
• Experience with Writs and Levies processes and procedures
• Advanced Microsoft Office (Word, Excel, Outlook, PowerPoint, and Teams)
• Advanced Wells Fargo programs, systems, and tools skills such as: Hogan and 1LLG

Job Expectations:

• Ability to work additional hours as needed
• Adhere to standards outlined with written policy as well as applicable State and Federal regulations
• Must be able to attend full duration of required training period 
• This position is not eligible for Visa sponsorship
• Willingness to work on-site at stated location(s) on the job opening

IMPORTANT INFORMATION: 

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