Software Engineering Delivery Coordinator

Company Description

Our Vision: To be the premier county government software vendor in the United States

Our Mission: To enhance the government service experience for users who require access to 
justice systems, we aim to provide government staff with effective software solutions and 
world-class service

Teleosoft is a fast-growing software company dedicated to Building Public Trust by providing 
county government technology for the Civil Process - a critical public function that demands 
precision, compliance, and trust. We take pride in building lasting partnerships with county 
governments and delivering technology that improves their work and makes their communities 
stronger.

Location

This opening is for a hybrid position in York, PA.

Job Description

The Software Engineering Delivery Coordinator provides operational support to engineering 
leadership in leading teams “from X to Y by when.” In this role, you will maintain aggressive yet 
achievable delivery plans; organize teams’ daily work around delivery & operating plans; and 
ensure relevant information, questions, and decisions are escalated to appropriate leaders in a 
timely fashion. You will work towards the continuous improvement of the people, process, and 
technology behind CountySuite.

In a world where technology is a commodity, there’s no shortage of IT professionals. But it’s a 
different, rare breed of person who possesses the aptitude, joy, curiosity, humility, 
accountability, and passion to be an SWE delivery coordinator at Teleosoft.

Key Responsibilities

• Provide operational support to engineering leadership
• Partner with product team to maintain aggressive yet achievable delivery plans
• Ensure all work items move "from X to Y by when” and are delivered on time
• Drive accountability by escalating opportunities & risks to appropriate leaders
• Align team priorities according to delivery & operating plan needs
• Organize quarterly releases to ensure timely delivery of stable builds
• Facilitate intake & prioritization of work from product team
• Own daily work of operating Kanban cadence
• Route questions and decisions to appropriate leaders
• Relentlessly pursue resolution and don’t allow matters to “slip through the cracks”
• Monitor delivery risks and present plans of action to mitigate such risks
• Maximize value delivered by eliminating bottlenecks & wasted time
• Produce metrics & reporting on a recurring and ad-hoc basis
• Plan proactively, but be prepared to respond reactively when appropriate
• Collaborate with peers & leaders to mitigate risks & overcome obstacles
• Participate in continuous improvement process, contributing both ideas & effort
• Adopt a collaborative, solution-oriented attitude towards problem solving

Qualifications

Education and Experience

• Professional experience owning the delivery of complex software projects
• Familiarity with various software development methodologies & patterns
• Demonstrated ability to develop & implement process
• Demonstrated ability staying organized in complex, fast-paced environments
• Professional experience with the following tools:
  Azure DevOps, Git SCM, Freshdesk, Microsoft Office

Who We Hire

Humble

• A humble person lacks excessive ego or concerns about status.
• They are quick to point out the contributions of others and slow to draw attention to themselves.
• They emphasize team over self and value collective success.

Hungry

• A hungry person is always looking for more—more things to do, more to learn, more responsibility to take on.
• They are self-motivated, diligent, and have a strong work ethic.
• They rarely need to be pushed by a manager because they are internally driven.

Smart

• Here, “smart” doesn’t mean intellectually gifted—it refers to being people smart.
• A smart person has good judgment and intuition around group dynamics.
• They are aware of the impact of their words and actions, and they use this awareness to relate effectively with others.

Who We Promote

Clear - a Teleosoft leader discerns clarity from ambiguity and provides actionable direction.

Consistent - a Teleosoft leader demonstrates integrity and strives for consistency across their words, actions, and beliefs.

Courageous - a Teleosoft leader is not afraid to engage conflict, make decisions in ambig