Maintenance Technician

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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Summary
The Maintenance Technician - Critical Environments assists with critical environment (CE) engineering operations monitoring and performing preventive maintenance and continuous operation of all data center systems. The position will have a strong focus on data center mechanicals, electrical equipment troubleshooting and repairing CE facility equipment, and learning the core functions of an operating engineer.
 

Principal Duties and Responsibilities
Task will include but not be limited to:

• Conduct routine inspections and preventive maintenance of equipment and systems (e.g., cooling systems, electrical systems, generators, fire suppression, UPS systems) to ensure the smooth operation of the data center. Monitor building management systems and respond to alarms and alerts promptly.

• Assist in diagnosing and resolving operational issues in the data center, including electrical, mechanical, and network-related problems. Collaborate with senior engineers to troubleshoot complex technical issues and implement appropriate solutions.

• Assist with the installation, configuration, and testing of new equipment. Assist in coordinating equipment upgrades and modifications.

• Maintain accurate records of all maintenance activities, including work performed, materials used, and any changes made. Generate reports on equipment status, incidents, and service requests. Update equipment inventory and documentation as required.

• Follow all relevant safety protocols and procedures to ensure a safe working environment. Adhere to regulatory requirements, environmental standards, and company policies. Report any safety concerns or violations to senior staff.

• Provide general operational support to the data center team, including maintaining cleanliness and organization, monitoring inventory levels, and assisting with equipment tracking and labeling.

• Learn and understand the data center site in-order to manage incidents and events that put the critical systems at risk.

• Work order management, including CMMS, Vendor Management, and Customer Facing Tickets.

• Perform additional job duties as required.

Minimum Experience:
Education & Experience

• High School diploma or GED equivalent

Language Skills

• Demonstrated verbal/written communication skills.

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

• Ability to read, analyze, and interpret technical procedures, or governmental regulations and codes.

• Ability to write routine reports and correspondence.

• Ability to speak effectively before small groups of tenants or fellow employees

Other Skill and Abilities

• Working knowledge or the capability of developing proficient knowledge of Microsoft Word, Microsoft Excel, Outlook and Microsoft Access and any other software packages.

• Must be able to professionally interact with tenants and contractors.

Preferred Requirements:

• Experience with electrical systems, HVAC, and/or critical environments.

Physical Requirements:

This position will require the following:

• Walking large, campus-like settings.

• Frequent walking, climbing, bending, kneeling, lifting, stooping, and working/extending overhead, including:

• Lifting a minimum of 50 lbs.

• Climbing stairs and navigating rooftops to access equipment.

• Using ladders up to 30 ft and working from heights.

• Ability to Climb a ladder with a 300-lb weight limit.

• Must be able to work different schedules.

• Must be able to work Holidays.

• Must be able to respond to site emergencies.

Customer Environment Description

• A leading global data center developer a