Produce Assistant

Produce Assistant

Location: Hernando

Department: Fresh Sales

Make us your BEST Choice! 

Responsible for performing all clerical functions as it relates to the AWG Brands Divisional office. Assist with the coordination of the annual Food Shows and provides ultimate customer service to AWG Member Stores.

Associated Wholesale Grocers, Inc. (AWG) is the nation’s largest cooperative food wholesaler to independently owned supermarkets, serving over 1,100 member companies and over 3,400 locations throughout 31 states from 9 wholesale Divisions. The consolidated sales for AWG are $10.8 billion. In addition to its cooperative wholesale operations, the company also operates subsidiary companies that provide certain real estate and supermarket development services, print and digital marketing services, health and beauty care, general merchandise, pharmaceutical products, specialty foods, and natural and organic products. 

Monday-Friday 7am - 4pm 

SUMMARY: Responsible for performing all clerical functions as it relates to our Member's success.

This position supports AWG’s mission to remain firmly committed to our long-established mission statement:

“Our mission is to ensure the success of our member retailers and provide opportunities to our employees. This will be accomplished by satisfying our customers’, and our member retailers’, needs for quality supermarket merchandise and superior support services. We will do this with high quality employees whose mission is to provide the lowest possible cost of goods in order to ensure our members profitability, competitiveness and continued growth.”

ESSENTIAL DUTIES AND RESPONSIBILITIES: Ability to perform the following duties along with all other duties as requested by the produce sales manager or buyers. It is the responsibility of each individual at AWG to provide ultimate customer service to our members to support their efforts in increasing same store sales and profits.

• Handle customer calls, addressing inquiries and providing support.

• Receive and process customer orders efficiently.

• Process store credits requested via call, text, and email.

• Monitor and review purchase orders (POs) in iTrade, ensuring timely adjustments and communicating changes to buyers.

• Print and adjust passings as necessary; ensure accuracy in documentation.

• Review and close received POs, identifying and rectifying discrepancies.

• Print daily tenders and balance freight accordingly.

• Manage "in transit" PO lists in iTrade, making necessary adjustments and contacting buyers for discrepancies.

• Create and distribute produce text blasts to customers.

• Set up and adjust prebooks in web sales, checking produce trays for accuracy.

• Assist in implementing price changes and ensuring accuracy of price and date information.

• Enter and manage West Coast POs for upcoming loading schedules; liaise with vendors via email.

• Coordinate and key in bookings for the following week.

• Maintain and update buyer spreadsheets with PO numbers and pickup numbers.

• Support sales efforts by helping to sell off push lists.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. A reasonable accommodation will be considered according to the ADA if it would not impose an undue hardship on the operations of the business without significant difficulty or expense. The accommodation would permit a qualified employee the ability to perform all essential functions of the job within the safety and contractual guidelines of the position.

EDUCATION and/or EXPERIENCE: Degree or equivalent; or one to two years related experience and/or training; or equivalent combination of education and experience. Demonstrated experience with MS Word, Excel, PowerPoint, and Access. Knowledge of AWG systems/programs including the following; SCM, ADW, PCOMM, People Soft, DLX, StoreFront, Arc, On Demand, Service Now, Notepad and Concur.

LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Abil