RN Team Leader- Admissions

Schedule

• This is a Full-time position, with the hours of 8AM-5PM. 
• This position serves our central region, (Newark, Columbus, etc) 

Job Summary/Purpose 

Supervises, evaluates, and coordinates assigned members of the referral and community outreach departments. Develops assures marketing processes create rapid response to referrals; serves as patient advocate and coordinates care.

Qualifications 

• BSN required; Master’s degree preferred 

• Active Registered Nurse license in the State of Ohio without any board actions.

• 5 years management experience preferred in healthcare field 

• Certification in Hospice & Palliative Medicine (CHPN) preferred; required within two years of employment. (Eligible upon completion of 500 hours in last 12 months of hospice/palliative experience.)

• CPR Certified

• Computer skills sufficient to properly document services and care.

• Able to travel during daytime, nighttime or inclement weather.

• Valid Driver's License with Safe Driving Record

• State Minimum Automobile Insurance Coverage

Key Responsibilities 

• Manages the department to provide a timely response to all referrals and to timely and accurately admit all eligible patients. 

• Supervises office staff to ensure that all phone calls are answered timely and all paperwork on referred patient’s is followed up on within the same day to ensure accurate and timely documentation and to ensure all necessary paperwork is received from Physician offices

• Supervises staff to ensure that there is same day follow-up on all pending referrals.

• Supervises staff’s work activities to ensure quality patient care, effective communication, effective documentation, and execution of responsibilities.

• Ensures that staff is reaching Physician’s for hospice order when extended care facilities are calling or when individuals are calling for timely follow-up with all outside customers.

• Identifies and maintains the staffing level in keeping with designated quality and productivity guidelines.

• Collects analyzes and uses data in planning and implementing improved systems.

• Compiles and presents various reports as directed for improved processes and procedures.

• Communicates effectively and timely all changes and new information to staff individually and through regular department meetings 

• Investigates complaints and grievances from patients and families, care facilities, and other caregivers 

to proper resolution so that actions are thoroughly handled with consistency and communicated effectively in a timely manner.

• Actively participates with management and leadership through assigned committees to promote 

organizational collegiality and mission ensuring effective communication.

• Assist in other activities and departments when requested to ensure complete and thorough patient care for all Ohio’s Hospice patients.

• Participate in Continuous Quality Improvement activities to support the quality of Ohio’s Hospice services. 

• Precept new staff to support professional relationships with newly hired team members as required.

Benefits & Perks: your health and happiness matters! We offer:

• Competitive Pay
• Competitive Health, Dental, and Vision Insurance
• Short- & Long-Term Disability 
• Life Insurance
• Paid Time Off
• 401k with 5% employer match
• Tuition Reimbursement
• Preparation for certification and pay incentive on Hospice certification achievement
• Scrubs provided at initial onboarding
• Mileage reimbursement 
• Organizational preceptor to assist with orientation and ongoing education
• Educational programs geared toward career advancement
• Career growth

Ohio’s Hospice offers opportunity, advancement, and a great foundation for growth to energetic people looking to serve our mission. Those who join our team are committed to providing superior care and service so our patients and their families can celebrate life. We provide our staff members with the resources and support to contribute and make a difference in the lives of patients and families every day. Come join a g