SC Customer Collaboration Sr Analyst

No Relocation Assistance Offered
# 159801 - Piscataway, New Jersey, United States

Who We Are
Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom’s of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Pet Nutrition.

We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children’s oral health.

If you want to work for a company that lives by their values, then give your career a reason to smile and join our global team!
 

Supply Chain Customer Collaboration Senior Analyst

This position is focused on leading the end-to-end customer collaboration process with a focus on service metric improvements and mutually beneficial, efficient supply chain solutions.  This position will be responsible for partnering with the commercial team to support planning  for growth/volume opportunities through identification and quantification of end to end supply chain savings and be the point person for operational execution of all modular changes and item transitions.  The Sr Analyst will develop, grow, and maintain strong relationships with our customers, the customer development team and several other cross-functional teams. 

 

The individual will drive supply chain activities focusing on meeting customer goals, understanding data trends to support, sales and inventory along with innovating current processes to increase customer teamwork through analytics development.  This role will need robust analytical skills, interpersonal skills  and leadership skills to demonstrate both internal and external data to improve customer satisfaction, best in class service and aligned demand plans.

 

Main Responsibilities: 

1. Manage the retail environment forecast and demand plan & metrics

• Provide and maintain the internal forecast and demand plan by using internal and customer data (Order projections, POS, inventory levels, lead times, EOQ, etc) to make the right decisions to support the short and long term commercial plans
• Work cross-functionally to provide insightful data to support the customer and Colgate strategic important metrics (Demand plan accuracy, inventory levels, in-stock metrics, case fill, on-time, truck utilization, logistics deductions, etc.)
• Leads all strategic forecasting conversations and provides proactive communication around supply and demand challenges to our cross-functional partners.
• Leverages all customer order and inventory data to create the best demand plan with a 12-month rolling horizon
• Maintain, manage and influence  the demand plan for the retail environment, providing long term planning strategies
• Collaborates with Order to Invoice, Supply Planning and Logistics, Transportation, Warehousing and several other functions to ensure excellent order fulfillment

2. Coordinates and supports the execution and tactical cross-functional meetings to deliver customer results

• Builds strong relationships with our customers and improves the data to facilitate information sharing and continuous improvement
• Leads all customer facing communication, including but not limited to supply risks, potential disruptions and continuous improvement projects and initiatives to support customer and consumer needs.
• Ensures learnings are captured throughout analysis and leverages lessons learned from prior initiatives to optimize results
• Supports new item transitions, in/outs, promotional vehicles and item changes to ensure there’s minimal to no slow moving-obsolete inventory, and no impacts to in-stock 
• Is responsible for ensuring correct master data and understanding and compliance of vendor programs.

3. Cross-functional project leadership

• Works with cross-functional partners and provides retailer specific needs to ensure  projects are on track and meeting customer and Colgate needs.
• Leads and develops the team by providing guidance and facilitating learning opportunities and coaching to best support the retail environment and Colgate.

 

Required Qualifications:

• BS/BA in Business, Supply Chain or related field
• 2-3  years experience in Supply Chain, understanding of supply chain principles including replenishment, ordering and related customer service fu