Director (Mainframe and GGS)

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Visa will accept applications for this role until at least 12-31-2026

Job Description

Job Summary
Leads software development teams in delivering secure, scalable, high-quality applications and enhancements to existing applications. Oversees the execution of the full software development lifecycle—from backlog refinement through build, test, deployment, monitoring, and iteration—ensuring delivery meets business priorities, regulatory requirements, and ethical standards. Drives disciplined development practices and continuous improvement to optimize delivery speed, quality, and resilience.
Ensures development work integrates responsibly with AI/ML capabilities—including Generative AI and Agentic AI coding—and that all outputs adhere to established data governance, model explainability, and financial regulatory compliance standards. Acts as a leader for engineering teams, removing blockers, enabling productivity, and fostering an inclusive, high-performance culture. Coaches and develops engineers to adapt to evolving tools, frameworks, and AI-driven workflows. Partners closely with product managers, QA, risk, compliance, and security functions to deliver safe, transparent, and customer-centric solutions. While primarily a leadership role, may spend up to 50–65% of time in hands-on coding, code reviews, and technical prototyping to guide best practices and maintain technical credibility.
All roles require digital fluency, including the ability to work with emerging technologies such as Generative AI tools (e.g. ChatGPT, Microsoft Copilot) to support everyday work.
Key Responsibilities:

• Build and maintain a high performing team based in Denver by hiring and retaining the right talent in the right role
• Work collaboratively with peer development groups and QA to ensure target delivery dates are met
• Develop and empower direct reports to make appropriate technical decisions
• Actively manage resources to maximize productivity and optimize cost in alignment with forecast models
• Guide requirements gathering, feedback incorporation, and actionable metrics to assess delivery feasibility and reviews gaps in acceptance criteria.
• Oversee translation of user requirements into system designs, ensuring alignment with business strategy and formalizing best practices.
• Lead system architecture discussions, interprets findings from investigations, and owns design decisions for complex products.
• Oversee project plans, release plans, and estimation processes, addressing escalated issues and removing technical obstacles.
• Manage development resources on the IBM Mainframe Settlement and Reporting AND GGS applications, by setting clear business and technical expectations
• Work collaboratively with a cross functional team of management, architecture and senior development staff based in the US and Bangalore to develop broadly acceptable solutions.
• Set resource goals and delegate project work
• Create management reports and make recommendations with regard to problem Identification and resolution
• Take complete responsibility of the full life cycle of projects assigned and oversee software release implementations when required
• Demonstrate Visa’s core values and maintain a positive and open demeanor
• Foster a culture of teamwork, collaboration and mentoring
• Identify process improvements and/or ineffective use of project hours and resources
• Generate innovative ideas, solutions, and opportunities to contribute to Visa's,  DPS service’s and project’s success
• Work with the management team, Operations and support, on day-to-day activities to ensure service excellence
• Provide technical expertise to resolve major incidents, ensure teams have resources to respond to incidents, and shares learnings to prevent recurrence.
• Manage team decisions around developer tools, oversee selection and enhancement of tools, and share best practices for complex products.
• Identify and develop engineering talent, ensure team skills support business goals, and disseminates knowledge to improve product reliability and performance.

This is a hybrid position. Expectation of days in office will be confir