DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.

DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

NURSE SUPPORT COORDINATOR LIAISON

Job Location:

Address: Division of Developmental Disabilities (DDD)
4000 North Central Avenue, Phoenix, Arizona 85012

Posting Details:

Salary: $66,619 - 77,545 

Grade: N1

Closing Date: November 27, 2024

Job Summary:

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come join the DES Team!

The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Nurse Support Coordinator Liaison. This position is a registered nurse responsible for key communication, reporting, interdepartmental updates, interdisciplinary meeting attendance, and clinical escalation between Support Coordination and Healthcare Services. This position will report to the Health Care Services Medical Director. This position with help to ensure that members of the Division of Developmental Disabilities have effective care coordination for their clinical and L TSS needs.

Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have a spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties:

Essential Duties and Responsibilities include but are not limited to:

• This position participates as the nurse liaison between Health Care Services and Support Coordination for the Nursing families, Support internal and Coordinator external (NSC) unit; attends department meetings, and managers, collaborates and communicates with Division members/ related to the physical, mental and psychological needs of Division members27
• Provides reliable communication between multiple functional areas including bidirectional communication between Support Coordination and Health Care Services. Coordinates and encourages interdisciplinary collaborations to address issues/concerns affecting Division member's needs according to the member's Person-Centered Service Plan (PCSP) and Nursing Assessment.
• Reports and escalates issues/concerns relating to member's skilled nursing care, medications, immediate discharge needs, and services to appropriate department management and Directors. Helps to recognize and problem-solve when social determinants of health are involved.
  Attends multidisciplinary meetings, including but not limited to special team meetings, discharge planning, IDT, and OIDT meetings. Helps to ensure the medical director or CMO are involved when indicated.
• Provides Nurse Support Coordination Program updates to Health Care Services. Provides Health Care Services updates to the Nurse Support Coordination Program. Participates in policy writing when related to Nursing Support Coordination and Health Care Services. Facilitates compliance with NCQA, AHCCCS and DOD medical management standards by sharing information with the Nurse Support Coordinator unit.
  

Knowledge, Skills & Abilities (KSAs):

Knowledge of:

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