Director, Business Management, TIAA Wealth and Advice - Chief Administrative Office (Frisco, TX)

Business Management
The Business Management job is responsible for providing strategic support for the assigned business area. While focusing on high level projects, this job executes strategic business management consulting to leaders by analyzing metrics and presentations to support business strategies, driving business management policies and routines, and being the central point of contact for leaders in the execution of business management tasks. This job is considered a subject matter expert in the Business Management area.

Key Responsibilities and Duties

• Acts as a day-to-day technical/functional expert in assigned area and makes decisions on tactical issues that impact the business.
• Maintains and supports implementation of policies and procedures in support of the business area strategy.
• Implements process improvements.
• Analyzes and reports on area data (financial, headcount, etc.) and performance metrics.
• Supports business management projects by monitoring and tracking risks, issues and action items.
• Drives and oversees meeting planning in support of business projects and objectives.
• Influences the development of new strategic initiatives through tracking budgets and milestones.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 5+ Years Required; 7+ Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level
8IC

This role serves as Director, Business Management to help provide partnership support to the Central and West Regions within TIAA's Wealth Management Distribution business.

5+ years required, 7+ years preferred in the following business management skills and qualifications:
 

Professional Skills

·        Self-starter with ability to work independently and think critically

·        Excellent project management capabilities for complex, large-scale initiatives

·        Demonstrated business performance measurement experience

·        Ability to manage multiple priorities in a fast-paced, changing environment

·        Strong tolerance for ambiguity while maintaining focus on results

Communication & Influence

·        Superior written and oral communication skills

·        Ability to distill complex information into clear, concise content for all levels

·        Demonstrated skill in influencing senior leadership

·        Effective development and delivery of key messages

Interpersonal Qualities

·        Strong relationship building across all organizational levels

·        Collaborative approach within geographically distributed teams

·        Strategic thinker who effectively navigates cross-functional environments

·        Commitment to continuous improvement

Technical Requirements

·        Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint, SharePoint, Teams)

·        Benefit if the candidate has experience with Canva and MyGAIT

Character & Work Ethic

·        Highest integrity and professional standards

·        Discretion with sensitive information

·        Adaptability and flexibility in changing business environments

 

LOCATION:  This position is deemed Hybrid Flex which means this position will not be a fully remote position but will allow for some flexibility.  This position will be associated with the following TIAA metropolitan marketplace or office location: Frisco, Texas.

Related Skills

Adaptability, Business Acumen, Collaboration, Communication, Consultative Communication, Detail-Oriented, Executive Presen